At a Glance
- Tasks: Support the smooth running of a luxury care home through administration and recruitment.
- Company: Crystal Care Collection, dedicated to exceptional living and working environments.
- Benefits: Competitive salary, full training, career development, and a supportive team.
- Other info: Monday to Friday role with opportunities for progression and community involvement.
- Why this job: Make a real difference in people's lives while developing your career in a rewarding environment.
- Qualifications: Previous admin experience, strong communication skills, and a positive attitude.
The predicted salary is between 31000 - 31000 £ per year.
Be the Organisational Heart of Our Home. At Crystal Care Collection, we're committed to creating luxury care homes that are exceptional places to live and rewarding places to work. We're looking for an organised, proactive and people-focused Care Home Administrator to support the day-to-day running of the home, with a particular focus on recruitment and onboarding, while providing excellent administrative support to residents, families and colleagues.
About the Role
Working closely with the General Manager and Customer Relations Manager, you'll play a key role in ensuring the home operates efficiently and professionally. From coordinating recruitment and onboarding to supporting admissions, finance and occupancy, you'll help create a seamless experience for both new team members and residents.
Key Responsibilities
- Lead the administration of recruitment and onboarding, including interviews, offers, DBS checks, right to work, references and compliance documentation.
- Maintain personnel records and support new starters through the induction process.
- Manage telephone calls, enquiries and reception duties, providing a professional first impression.
- Support resident admissions, discharges and occupancy reporting.
- Maintain CoolCare and other administrative systems accurately.
- Undertake financial administration, including petty cash, invoicing and resident monies where applicable.
- Order supplies, coordinate maintenance requests and support the smooth running of the home.
- Assist with home tours, enquiries and deputise for the Customer Relations Manager when required.
- Provide administrative support to the General Manager and wider leadership team.
- Support community events and the Lifestyle Team with administrative tasks.
About You
We're looking for someone who:
- Has previous administration experience, ideally within health, social care or hospitality.
- Has experience coordinating recruitment or onboarding processes.
- Is highly organised with excellent attention to detail.
- Has strong communication and customer service skills.
- Is confident using IT systems and can manage multiple priorities effectively.
- Demonstrates professionalism, compassion and a positive, can-do attitude.
- Experience with CoolCare or care management systems is desirable but not essential.
Working Pattern
Monday - Friday 9:00am - 5:00pm 40 hours per week
Salary £29,000 - £31,000 per annum
What We Offer
- Full induction training programme
- Fully funded Blue Light Card
- Fully funded Enhanced DBS check
- Refer a Friend bonus scheme
- Ongoing training and career development opportunities
- Supportive management team and opportunities for progression
Join Our Team
If you're an organised and motivated administrator who enjoys supporting people and making a real difference behind the scenes, we'd love to hear from you. Apply today and become an essential part of the Crystal Care Collection team.
We are currently unable to offer sponsorship. Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.
Care Home Administrator in Kent employer: Crystal Care Group South East
At Crystal Care Homes, we pride ourselves on creating a supportive and enriching work environment for our team members at Lake View Lodge in Halling, Kent. As a Senior Care Assistant, you will benefit from comprehensive training, competitive pay, and a culture that values your contributions while providing opportunities for personal and professional growth. Join us in making a meaningful difference in the lives of our residents while enjoying perks like paid breaks, free meals on shift, and a friendly, collaborative atmosphere.
Contact Details:
Crystal Care Group South East Recruitment Team
