At a Glance
- Tasks: Lead daily operations of a luxury care home and ensure exceptional standards of care.
- Company: Crystal Care Collection, dedicated to creating outstanding care environments.
- Benefits: Competitive salary, career progression, and supportive leadership.
- Other info: Join a forward-thinking organisation with opportunities for professional development.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Experience managing a care home and strong leadership skills required.
The predicted salary is between 70000 - 70000 € per year.
Rownhams Manor - Crystal Care Collection
Competitive Salary
Full-time | Monday-Friday | 40 hours per week
About Crystal Care Collection
At Crystal Care Collection, we are committed to creating luxury care homes that are not only exceptional places for our residents to live, but also fantastic places for our team members to work. Rownhams Manor opened in May 2024 and provides high-quality residential care in a warm, supportive environment. We believe our residents deserve the very best care, which is why we are looking for passionate, experienced leaders who share our commitment to excellence. We also believe in investing in our people, offering opportunities for professional development and career progression across our growing network of homes.
The Role
We are seeking an experienced General Manager to lead the day-to-day operations of Rownhams Manor. You will be responsible for ensuring the highest standards of care, operational performance, team leadership, and resident experience. This is a key leadership role where you will create a positive culture within the home while ensuring compliance with regulatory requirements and delivering outstanding care for residents.
Key Responsibilities
- Oversee the day-to-day management of the care home, ensuring exceptional standards of care and service.
- Lead, support and develop a high-performing team, including recruitment, training, supervisions and performance management.
- Ensure the home meets all regulatory and statutory requirements, including Health & Social Care legislation.
- Monitor and evaluate care delivery, ensuring residents receive person-centred care aligned with individual care plans.
- Manage staffing levels, rotas and absence to ensure safe and effective service delivery.
- Maintain effective communication with residents, families, healthcare professionals and external stakeholders.
- Oversee budget management and financial performance, including monitoring expenditure and reporting.
- Support marketing and occupancy maintenance, including conducting tours for prospective residents and families.
- Ensure the home remains a warm, welcoming and supportive environment for residents and staff.
What We're Looking For
- Essential Experience managing a care home or similar healthcare service
- Have achieved, or are currently working towards, an NVQ 5, or equivalent, qualification
- Strong leadership and team management skills
- Experience with budget management and financial oversight
- Understanding of Health & Social Care legislation and regulatory standards
- Proven ability to recruit, develop and retain staff
- Excellent communication and interpersonal skills
- A compassionate, professional and approachable leadership style
Desirable
- Experience working with regulatory bodies (e.g. CQC)
- Knowledge of Person Centred Software (PCS)
- Understanding of local authority commissioning (Hampshire)
Working Hours
Monday - Friday 09:00 - 17:00 40 hours per week Flexibility may occasionally be required to meet operational needs.
Why Join Crystal Care Collection?
- Competitive salary starting at £70,000
- Opportunity to lead a flourishing luxury care home
- Supportive senior leadership team
- Opportunities for career progression
- Work within a forward-thinking and growing care organisation
If you are a passionate and experienced leader looking to make a real difference in the lives of residents while leading a dedicated team, we would love to hear from you.
We Are Unable To Offer Sponsorship
Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.
Registered General Manager in England employer: Crystal Care Group South East
At Crystal Care Collection, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work environment at Rownhams Manor. Our commitment to professional development ensures that our team members have ample opportunities for career progression while working in a luxury care home that prioritises both resident and staff well-being. Join us to be part of a forward-thinking organisation where your leadership can truly make a difference.
Contact Detail:
Crystal Care Group South East Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered General Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Crystal Care Collection and understanding their values. Be ready to discuss how your leadership style aligns with their commitment to excellence and how you can contribute to creating a warm, supportive environment.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your achievements in managing care homes and your ability to lead high-performing teams. Use specific examples to demonstrate your impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Crystal Care Collection family.
We think you need these skills to ace Registered General Manager in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Registered General Manager role. Highlight your relevant experience in managing care homes and your leadership skills, as this will show us that you understand what we're looking for.
Showcase Your Passion:We want to see your enthusiasm for providing exceptional care. Share specific examples of how you've made a positive impact in previous roles, especially in creating a warm and supportive environment for residents and staff.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and experience without getting lost in the details.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that your application goes directly to us and helps streamline the process, making it easier for both you and our team.
How to prepare for a job interview at Crystal Care Group South East
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the role. Familiarise yourself with the responsibilities of a General Manager in a care home setting, especially around compliance and person-centred care. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve developed staff or improved team performance. Highlighting your leadership style and how it aligns with creating a positive culture will resonate well with the interviewers.
✨Understand the Regulatory Landscape
Brush up on Health & Social Care legislation and any relevant regulatory standards. Being able to discuss these confidently will demonstrate your commitment to compliance and high-quality care, which is crucial for the role.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the company culture, opportunities for professional development, or how they measure success in the role. Engaging in this way shows your genuine interest in the position and the organisation.
