General Manager in Bexhill-on-Sea

General Manager in Bexhill-on-Sea

Bexhill-on-Sea Full-Time 65000 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations of a luxury care home and ensure exceptional standards of care.
  • Company: Crystal Care Collection, dedicated to creating outstanding care homes for residents and staff.
  • Benefits: Competitive salary, career progression, and supportive leadership team.
  • Why this job: Make a real difference in residents' lives while leading a passionate team.
  • Qualifications: Experience in care home management and strong leadership skills required.
  • Other info: Join a forward-thinking organisation with opportunities for professional development.

The predicted salary is between 65000 - 75000 £ per year.

About Crystal Care Collection

At Crystal Care Collection, we are committed to creating luxury care homes that are not only exceptional places for our residents to live, but also fantastic places for our team members to work. Collington Park Lodge opened in May 2025 and provides high-quality residential care in a warm, supportive environment. We believe our residents deserve the very best care, which is why we are looking for passionate, experienced leaders who share our commitment to excellence. We also believe in investing in our people, offering opportunities for professional development and career progression across our growing network of homes.

The Role

We are seeking an experienced General Manager to lead the day-to-day operations of Collington Park Lodge, to replace the current General Manager who has been internally promoted into a regional role. You will be responsible for ensuring the highest standards of care, operational performance, team leadership, and resident experience. This is a key leadership role where you will create a positive culture within the home while ensuring compliance with regulatory requirements and delivering outstanding care for residents.

Key Responsibilities

  • Oversee the day-to-day management of the care home, ensuring exceptional standards of care and service.
  • Lead, support and develop a high-performing team, including recruitment, training, supervisions and performance management.
  • Ensure the home meets all regulatory and statutory requirements, including Health & Social Care legislation.
  • Monitor and evaluate care delivery, ensuring residents receive person-centred care aligned with individual care plans.
  • Manage staffing levels, rotas and absence to ensure safe and effective service delivery.
  • Maintain effective communication with residents, families, healthcare professionals and external stakeholders.
  • Oversee budget management and financial performance, including monitoring expenditure and reporting.
  • Support marketing and occupancy growth, including conducting tours for prospective residents and families.
  • Ensure the home remains a warm, welcoming and supportive environment for residents and staff.

What We're Looking For

Essential

  • Experience managing a care home or similar healthcare service
  • Strong leadership and team management skills
  • Experience with budget management and financial oversight
  • Understanding of Health & Social Care legislation and regulatory standards
  • Proven ability to recruit, develop and retain staff
  • Excellent communication and interpersonal skills
  • A compassionate, professional and approachable leadership style
  • Have achieved, or are currently working towards, an NVQ 5, or equivalent, qualification

Desirable

  • Experience working with regulatory bodies (e.g. CQC)
  • Knowledge of Person Centred Software (PCS)
  • Understanding of local authority commissioning (Shripney area)

Working Hours

Monday - Friday 09:00 - 17:00, 40 hours per week. Flexibility may occasionally be required to meet operational needs.

Why Join Crystal Care Collection?

  • Competitive salary £65,000 - £75,000/pa
  • Opportunity to lead a flourishing luxury care home
  • Supportive senior leadership team
  • Opportunities for career progression
  • Work within a forward-thinking and growing care organisation

If you are a passionate and experienced leader looking to make a real difference in the lives of residents while leading a dedicated team, we would love to hear from you.

We Are Unable To Offer Sponsorship. Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

General Manager in Bexhill-on-Sea employer: Crystal Care Group South East

At Crystal Care Collection, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work environment at our newly opened Collington Park Lodge. Our commitment to professional development ensures that team members have ample opportunities for career progression while working in a luxury care home that prioritises both resident and staff well-being. Join us to lead a dedicated team in delivering outstanding care and creating a positive culture within our home.
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Contact Detail:

Crystal Care Group South East Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in Bexhill-on-Sea

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Crystal Care Collection and understanding their values. Be ready to discuss how your leadership style aligns with their commitment to excellence and how you can contribute to creating a warm, supportive environment.

✨Tip Number 3

Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing care homes and leading teams. Use specific examples that demonstrate your ability to deliver outstanding care and meet regulatory standards.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Crystal Care Collection family.

We think you need these skills to ace General Manager in Bexhill-on-Sea

Leadership Skills
Team Management
Budget Management
Financial Oversight
Understanding of Health & Social Care Legislation
Regulatory Compliance
Recruitment and Staff Development
Communication Skills
Interpersonal Skills
Compassionate Leadership
Experience with Regulatory Bodies
Knowledge of Person Centred Software (PCS)
Understanding of Local Authority Commissioning

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role. Highlight your experience in managing care homes and how it aligns with our commitment to excellence at Crystal Care Collection.

Showcase Your Leadership Skills: We want to see your leadership style shine through! Share specific examples of how you've led teams, developed staff, and created a positive culture in previous roles. This is key for us!

Demonstrate Your Knowledge: Familiarise yourself with Health & Social Care legislation and regulatory standards. Mention any relevant qualifications or experiences that show you understand the compliance side of running a care home.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Crystal Care Collection.

How to prepare for a job interview at Crystal Care Group South East

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a General Manager in a care home. Familiarise yourself with the key responsibilities and the values of Crystal Care Collection. This will help you demonstrate your knowledge and passion for providing exceptional care.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences that highlight your leadership abilities. Think about times when you've successfully managed a team, handled challenges, or improved care standards. Be ready to discuss how you can create a positive culture at Collington Park Lodge.

✨Understand Regulatory Requirements

Brush up on Health & Social Care legislation and any relevant regulatory standards. Being able to discuss these confidently will show that you’re not only qualified but also committed to compliance and high-quality care.

✨Engage with Questions

Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, future goals for the care home, or how they support professional development. Engaging in this way shows your genuine interest in the role and the organisation.

General Manager in Bexhill-on-Sea
Crystal Care Group South East
Location: Bexhill-on-Sea

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