Job Description Commissioning General Manager Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Lead a New Home Where Excellence Comes First At Crystal Care Collection, were passionate about creating luxury care homes that are not only exceptional places for our residents to live, but also inspiring places for our teams to work. In February 2027, we will open Heybridge Heights, our brand-new care home in Maldon, Essex. We are looking for an experienced, compassionate and commercially focused Commissioning General Manager to lead the home through its pre-opening journey and establish it as a thriving centre of excellence within the local community. We believe outstanding care starts with outstanding leadership. This is more than a management role its a unique opportunity to build a team, shape a culture and create an exceptional home from the very beginning. About the Role As Commissioning General Manager, youll take overall responsibility for the successful commissioning and opening of Heybridge Heights, before leading its ongoing operational, financial and regulatory performance. Working closely with our senior leadership and central support teams, youll oversee every aspect of the homes journey to opening. This will include supporting regulatory readiness, recruiting and developing a high-performing team, establishing robust systems and processes, building relationships within the local community and generating a strong pipeline of prospective residents. Following the homes opening, youll continue to lead and inspire the team, champion person-centred care and ensure Heybridge Heights delivers the exceptional standards expected of Crystal Care Collection. Key Responsibilities Provide strategic and operational leadership throughout the commissioning, opening and ongoing management of Heybridge Heights. Develop and implement a comprehensive commissioning plan to ensure the home is fully prepared for its planned opening in February 2027. Support the CQC registration process and ensure the home meets all regulatory, legal and company requirements ahead of opening. Recruit, onboard, develop and inspire a skilled and compassionate multidisciplinary team. Create a positive and inclusive culture from the outset, where residents receive outstanding person-centred care and colleagues feel valued, supported and empowered. Establish effective operational systems, policies and processes to ensure the home is safe, compliant and ready to welcome its first residents. Build strong relationships with prospective residents, families, healthcare professionals, local authorities, commissioners and other community partners. Drive pre-opening enquiries, conduct tours and support prospective residents and families throughout the decision-making and admissions process. Develop and deliver an effective occupancy strategy, ensuring the home builds and maintains a strong local reputation. Oversee financial performance, including pre-opening expenditure, budget management, cost control, forecasting and reporting. Manage staffing levels and resources effectively to support safe, efficient and sustainable growth as occupancy increases. Monitor and continually improve quality, resident outcomes and overall service delivery. Lead continuous improvement initiatives, establishing Heybridge Heights as a centre of excellence within the local community. About You Essential Previous experience managing a care home or similar regulated healthcare service. Strong leadership skills with the ability to recruit, motivate, develop and inspire a new team. Experience managing budgets and delivering strong operational and financial performance. Thorough understanding of Health
Commissioning General Manager in Essex employer: Crystal Care Group South East
At Crystal Care Collection, we pride ourselves on being an exceptional employer that values compassion, integrity, and excellence. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our commitment to community engagement allows you to make a meaningful impact in the lives of residents and their families. Join us in creating a warm and welcoming environment where your contributions truly matter.
Contact Details:
Crystal Care Group South East Recruitment Team