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- Tasks: Coordinate installations, schedule engineers, and deliver top-notch customer service.
- Company: Join Crystal Ball, a multi-award-winning vehicle tracking service provider.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous holiday allowance.
- Why this job: Be part of a vibrant team and kickstart your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Full training provided; no prior experience necessary!
The predicted salary is between 25000 - 28000 £ per year.
Do you enjoy keeping things organised, coordinating people, and delivering great customer service? Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK.
What's in it for you?
- Competitive salary of £25,000–£28,000 per year
- Up to £250 monthly bonus based on performance
- 20 days holiday + 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days)
- Company pension and private medical insurance
- Casual dress code and on-site parking
- Join a vibrant, close-knit, and established team with direct access to our Operations Director
Are you the right person for the job?
- Excellent communicator with a professional telephone manner
- Enthusiastic, polite, and self-motivated
- Highly organised with attention to detail
- IT literate and a team player
- Experience in scheduling/planning is helpful but not essential — full training provided
- A strong desire to deliver first-class customer service
What will your role look like?
- Efficiently schedule and dispatch engineers to customer sites
- Monitor engineer activity and progress
- Manage incoming phone calls, emails, and support tickets within agreed SLA's
- Process orders and close job tickets to ensure work is completed satisfactorily
- Record all customer communications within the CRM
- Contribute to improving our customer service standards by providing a professional and efficient service
If you are ready to start your career at Crystal Ball, then click APPLY now!
Your data will be handled in line with GDPR.
Installation Coordinator in Manchester employer: Crystal Ball
Contact Detail:
Crystal Ball Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator in Manchester
✨Tip Number 1
Get to know the company! Research Crystal Ball and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Installation Coordinator, you'll need to be a pro at handling calls and emails. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed schedules or coordinated projects in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Installation Coordinator in Manchester
Some tips for your application 🫡
Show Your Organisational Skills: As an Installation Coordinator, being organised is key! Make sure your application highlights any experience you have in scheduling or coordinating tasks. We love seeing how you keep things running smoothly!
Communicate Clearly: Since excellent communication is a must for this role, ensure your written application is clear and professional. Use a friendly tone that reflects your personality, but keep it polished. We want to see your professional telephone manner shine through!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your enthusiasm for delivering first-class customer service and how you can contribute to our vibrant team at Crystal Ball.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Crystal Ball
✨Know the Company Inside Out
Before your interview, take some time to research Crystal Ball. Understand their services, values, and recent achievements. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Organisational Skills
As an Installation Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated teams. Highlighting these skills will demonstrate that you’re the right fit for the role.
✨Practice Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable with speaking professionally and confidently.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
