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- Tasks: Coordinate and schedule engineers, ensuring top-notch customer service.
- Company: Join Crystal Ball, a multi-award-winning vehicle tracking service provider.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous holiday allowance.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Be part of a vibrant team and kickstart your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are key.
The predicted salary is between 25000 - 28000 £ per year.
Do you enjoy keeping things organised, coordinating people, and delivering great customer service? Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK.
What's in it for you?
- Competitive salary of £25,000–£28,000 per year
- Up to £250 monthly bonus based on performance
- 20 days holiday + 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days)
- Company pension and private medical insurance
- Casual dress code and on-site parking
- Join a vibrant, close-knit, and established team with direct access to our Operations Director
Are you the right person for the job?
- Excellent communicator with a professional telephone manner
- Enthusiastic, polite, and self-motivated
- Highly organised with attention to detail
- IT literate and a team player
- Experience in scheduling/planning is helpful but not essential – full training provided
- A strong desire to deliver first-class customer service
What will your role look like?
- Efficiently schedule and dispatch engineers to customer sites
- Monitor engineer activity and progress
- Manage incoming phone calls, emails, and support tickets within agreed SLA's
- Process orders and close job tickets to ensure work is completed satisfactorily
- Record all customer communications within the CRM
- Contribute to improving our customer service standards by providing a professional and efficient service
If you are ready to start your career at Crystal Ball, then click APPLY now!
Your data will be handled in line with GDPR.
Installation Coordinator in Bolton employer: Crystal Ball
Contact Detail:
Crystal Ball Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator in Bolton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crystal Ball. Understand their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires excellent communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed schedules or coordinated projects in the past. This will demonstrate that you have what it takes to excel as an Installation Coordinator.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds!
We think you need these skills to ace Installation Coordinator in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Installation Coordinator role. Highlight your organisational skills and any customer service experience you have, as these are key for us at Crystal Ball.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your enthusiasm for the role and how you can contribute to our team. Keep it friendly and professional, just like we are at Crystal Ball.
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your professional telephone manner in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Installation Coordinator position. Plus, it’s super easy!
How to prepare for a job interview at Crystal Ball
✨Know the Company Inside Out
Before your interview, take some time to research Crystal Ball. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Off Your Organisational Skills
As an Installation Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated teams. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable with speaking professionally over the phone.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the team.