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- Tasks: Schedule installations and coordinate with customers and engineers for efficient service.
- Company: Join a multi-award-winning vehicle tracking service provider in Old Trafford.
- Benefits: Earn up to ÂŁ25,000 plus monthly bonuses, holidays, and private medical insurance.
- Why this job: Kickstart your career with full training and a supportive team environment.
- Qualifications: Enthusiastic, organised, and customer-focused; no prior experience needed.
- Other info: Enjoy a casual dress code and great career growth opportunities.
The predicted salary is between 21600 - 30000 ÂŁ per year.
Location: Old Trafford
Type: Full Time, Office Based
Salary: Up to ÂŁ25,000 per year
Our client, a multi-award-winning vehicle tracking and lone worker service provider based in Old Trafford, is looking for an Installation Planner / Scheduler to join their team. You’ll arrange installations for customer fleets by liaising directly with customers and engineers. Full training is provided, so no prior experience is necessary, though scheduling or planning experience is a bonus.
What’s in it for you?
- Above-market salary up to ÂŁ25,000 per year (dependent on experience)
- Monthly bonus up to ÂŁ250 based on performance
- 20 days holiday + 8 bank holidays, with an additional day for each year of service (up to 25 days)
- Company pension
- Private medical insurance
- Casual dress code and on-site parking
Are you the right person for the job?
The ideal candidate is enthusiastic, highly organised, and committed to delivering excellent customer service. Previous experience in scheduling or planning is beneficial but not essential, as full training is provided. You will excel if you:
- Communicate clearly and confidently
- Have a professional and polite telephone manner
- Are self‑motivated and a team player
- Have excellent attention to detail
- Are IT literate and willing to learn new systems
What will your role look like?
As a Planning & Scheduling Coordinator, you will:
- Schedule and dispatch engineers to customer sites efficiently and profitably
- Monitor engineer activity proactively
- Handle customer, engineer, and internal communications via phone, email, and support tickets within agreed SLAs
- Process orders to ensure the timely completion of all work
- Close job tickets once work is completed satisfactorily
- Record all customer interactions in the company’s CRM
What’s next?
It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Planning & Scheduling Coordinator in Trafford employer: Crystal Ball Ltd
Contact Detail:
Crystal Ball Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning & Scheduling Coordinator in Trafford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers and engineers, being clear and confident is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or projects in the past, even if it's from personal experience. This will demonstrate your ability to handle the role effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Planning & Scheduling Coordinator in Trafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Planning & Scheduling Coordinator role. Highlight any relevant experience, even if it’s not directly in scheduling or planning, to show us you’re a great fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional – we want to see your personality!
Show Off Your Communication Skills: Since this role involves liaising with customers and engineers, make sure your application showcases your communication skills. Whether it’s through clear language in your CV or a polite tone in your cover letter, let us know you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Crystal Ball Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Planning & Scheduling Coordinator. Familiarise yourself with the key tasks like scheduling installations and handling communications. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since clear communication is crucial for this position, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've effectively communicated in previous roles or situations, even if they aren't directly related to scheduling.
✨Highlight Your Organisational Skills
Being highly organised is a must for this job. Think of specific instances where you've successfully managed multiple tasks or projects at once. Share these examples during your interview to showcase your ability to handle the demands of the role.
✨Demonstrate Your IT Literacy
As the role involves using various systems, be ready to discuss your comfort level with technology. If you have experience with CRM systems or scheduling software, mention it! If not, express your willingness to learn new systems quickly, as this is a key part of the job.
