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- Tasks: Coordinate installations for customer fleets and manage communications with engineers and clients.
- Company: Join a multi-award-winning vehicle tracking service provider in Old Trafford.
- Benefits: Earn up to ÂŁ25,000 plus monthly bonuses, generous holiday, and private medical insurance.
- Why this job: Kickstart your career with full training and make a real impact in a dynamic team.
- Qualifications: Enthusiastic, organised, and committed to excellent customer service; scheduling experience is a bonus.
- Other info: Enjoy a casual dress code and on-site parking in a supportive work environment.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Our client, a multi-award-winning vehicle tracking and lone worker service provider based in Old Trafford, is looking for an Installation Planner/Scheduler to join their team. You’ll arrange installations for customer fleets by liaising directly with customers and engineers. Full training is provided, so no prior experience is necessary, though scheduling or planning experience is a bonus.
What’s in it for you?
- Above-market salary of up to ÂŁ25,000 per year (dependent on experience)
- Monthly bonus of up to ÂŁ250 based on performance
- 20 days holiday + 8 bank holidays, with an additional day for each year of service (up to 25 days)
- Company pension
- Private medical insurance
- Casual dress code and on-site parking
Are you the right person for the job?
The ideal candidate is enthusiastic, highly organised, and committed to delivering excellent customer service. Previous experience in scheduling or planning is beneficial but not essential, as full training is provided. You will excel if you:
- Communicate clearly and confidently
- Have a professional and polite telephone manner
- Are self‑motivated and a team player
- Have excellent attention to detail
- Are IT literate and willing to learn new systems
What will your role look like?
As a Planning & Scheduling Coordinator, you will:
- Schedule and dispatch engineers to customer sites efficiently and profitably
- Monitor engineer activity proactively
- Handle customer, engineer, and internal communications via phone, email, and support tickets within agreed SLAs
- Process orders to ensure the timely completion of all work
- Close job tickets once work is completed satisfactorily
- Record all customer interactions in the company’s CRM
What’s next?
It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Planning & Scheduling Coordinator in Stretford employer: Crystal Ball Ltd
Contact Detail:
Crystal Ball Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning & Scheduling Coordinator in Stretford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers and engineers, being clear and confident is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or projects in the past, even if it's from personal experience. This will demonstrate your ability to handle the role effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Planning & Scheduling Coordinator in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Planning & Scheduling Coordinator role. Highlight any relevant experience, even if it’s not directly in scheduling or planning, and show us how you can bring value to our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you’re the perfect fit and how your skills align with what we’re looking for. Keep it professional but let your personality come through!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your ability to communicate clearly and confidently. Whether it’s in your CV, cover letter, or any additional documents, clarity is key!
Apply Through Our Website: We want to make the application process as smooth as possible for you. So, head over to our website and apply directly! It’s quick, easy, and ensures your application lands right where it needs to be.
How to prepare for a job interview at Crystal Ball Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Planning & Scheduling Coordinator. Familiarise yourself with how scheduling and dispatching works, even if you haven't done it before. This will show your enthusiasm and commitment to learning.
✨Practice Your Communication Skills
Since clear communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on maintaining a professional tone, especially over the phone.
✨Show Off Your Organisational Skills
Be prepared to discuss how you stay organised in your daily life. Bring examples of tools or methods you use to manage tasks effectively. This could be anything from digital calendars to to-do lists—anything that highlights your attention to detail!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
