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- Tasks: Coordinate installations, schedule engineers, and deliver top-notch customer service.
- Company: Join Crystal Ball, a multi-award-winning vehicle tracking service provider.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous holiday allowance.
- Why this job: Be part of a vibrant team and kickstart your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are key.
- Other info: Full training provided; no prior experience necessary!
The predicted salary is between 25000 - 28000 £ per year.
Do you enjoy keeping things organised, coordinating people, and delivering great customer service? Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK.
What’s in it for you?
- Competitive salary of £25,000–£28,000 per year
- Up to £250 monthly bonus based on performance
- 20 days holiday
- 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days)
- Company pension and private medical insurance
- Casual dress code and on-site parking
- Join a vibrant, close-knit, and established team with direct access to our Operations Director
Are you the right person for the job?
- Excellent communicator with a professional telephone manner
- Enthusiastic, polite, and self-motivated
- Highly organised with attention to detail
- IT literate and a team player
- Experience in scheduling/planning is helpful but not essential — full training provided
- A strong desire to deliver first-class customer service
What will your role look like?
- Efficiently schedule and dispatch engineers to customer sites
- Monitor engineer activity and progress
- Manage incoming phone calls, emails, and support tickets within agreed SLA’s
- Process orders and close job tickets to ensure work is completed satisfactorily
- Record all customer communications within the CRM
- Contribute to improving our customer service standards by providing a professional and efficient service
If you are ready to start your career at Crystal Ball, then click APPLY now! Your data will be handled in line with GDPR.
Installation Coordinator in Manchester employer: Crystal Ball Ltd
Contact Detail:
Crystal Ball Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crystal Ball. Understand their services and values so you can show how you fit into their culture and mission.
✨Tip Number 2
Practice your communication skills! As an Installation Coordinator, you'll need to be a pro at talking to people. Try role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or coordinated projects in the past. This will help demonstrate that you're ready to keep things running smoothly at Crystal Ball.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Installation Coordinator in Manchester
Some tips for your application 🫡
Show Off Your Organisational Skills: As an Installation Coordinator, being organised is key! Make sure your application highlights any experience you have in scheduling or coordinating tasks. We love seeing how you keep things running smoothly!
Communicate Like a Pro: Since you'll be dealing with customers and engineers, your communication skills should shine through in your application. Use clear and professional language to demonstrate your ability to convey information effectively.
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to Crystal Ball by mentioning our values and how you can contribute to our customer service standards. We appreciate when candidates take the time to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it shows us you’re genuinely interested in joining our team at Crystal Ball!
How to prepare for a job interview at Crystal Ball Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Crystal Ball. Understand their services, values, and recent achievements. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Organisational Skills
As an Installation Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated teams. Highlighting these skills will demonstrate that you’re the right fit for the role.
✨Practice Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable with speaking professionally and confidently.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the role might face. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
