At a Glance
- Tasks: Support customers via chat and phone, resolving issues and managing cases.
- Company: Join Allica Bank, a forward-thinking bank focused on customer service.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
- Other info: Dynamic role with a chance to develop your career in finance.
- Why this job: Make a difference in banking by helping customers and solving their problems.
- Qualifications: Strong customer service skills and knowledge of banking processes required.
The predicted salary is between 28946 - 35378 Β£ per year.
Allica Bank is hiring a Customer Service Advisor in Milton Keynes to support the Retail and SME client base via chat and telephony, with back-office tasks to ensure smooth operations.
You will field inquiries, resolve issues, and oversee case management from start to finish.
The role requires strong customer service experience, familiarity with core banking workflows, and the ability to handle complex complaints while upholding regulatory standards and Bank values.
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