Principal Product Manager - Consumer

About Moon

Pay: We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.

Crypto, stablecoins, and blockchain are not just technologies; they are tools for global financial empowerment.

We provide a unified payments platform that lets anyone, anywhere, buy, sell, swap, and pay in digital currencies as easily as sending an email.

We power the entire flow between fiat and crypto, with compliance, identity checks, fraud prevention, and settlement built in.

We handle over 30 million customers and more than 500 ecosystem partners, driving mainstream adoption worldwide.

What you will do

• Own the end-to-end consumer funding experience across the Moon Pay app, including onboarding flows, funding methods, balances, and repeat transaction journeys.
• Define and execute a multi-year product strategy to make Moon Pay the default funding destination for Web3 consumers globally.
• Own consumer funding P and L, with direct accountability for revenue growth, adoption, and unit economics.
• Set and drive against clear success metrics, including MAUs, average transaction size, ARPU, and transactions per user.
• Translate company-level strategy into an executable consumer funding roadmap, balancing near-term impact with long-term platform bets.
• Partner deeply with Engineering, Design, Growth, Marketing, and Data to deliver cohesive, high-quality consumer experiences.
• Lead user discovery, experimentation, and analysis to continuously improve conversion, retention, and lifetime value.
• Influence adjacent product areas and company-wide ramp initiatives through strong product leadership and narrative, without formal authority.

About You (Ideal background and experience)

• 8+ years in product management, with significant experience building and scaling large consumer fintech or Web3 products.
• Proven track record owning high-impact consumer products with direct accountability for revenue, growth, and adoption metrics.
• Experience defining and executing multi-year product strategies in fast-moving, high-growth environments.
• Deep understanding of consumer onboarding, funding flows, payments, and lifecycle engagement at scale.
• Prior Web3 or crypto product experience strongly preferred, with openness to exceptional candidates from large‑scale consumer fintech.
• Strong commercial and analytical acumen, with hands‑on experience using data, experimentation, and user research to drive decisions.
• Ability to influence and align senior stakeholders and cross‑functional teams without formal people‑management responsibility.
• Comfortable operating with a broad scope, ambiguity, and end-to-end ownership as a senior individual contributor.
• Highly curious and a team player.
• This position requires exceptional strategic vision, strong consumer product judgment, and the ability to lead complex cross‑functional initiatives as a senior individual contributor.

You will balance commercial accountability, regulatory complexity, and high-quality consumer experience while driving measurable outcomes across growth, revenue, and adoption.

• What you will be working with/on…
• End-to-end ownership of consumer onboarding and funding journeys across the Moon Pay app.
• Defining and scaling a unified consumer funding strategy aligned with partner and institutional ramp products.
• Growth and monetisation levers that increase transaction frequency, transaction size, and ARPU.
• Analytics, experimentation, and optimisation frameworks that drive sustained consumer adoption and retention.
• Close collaboration with senior leaders and cross‑functional teams to deliver simple, trusted, and globally scalable funding experiences.
• Values
• B – Be Hungry
• L – Level Up
• O – Own It
• C – Crypto Curious
• K – Kaizen

Benefits & Perks

• Competitive salary package
• Equity package
• Pay for performance equity bonus
• Moonshot award: 10 employees twice a year earn a $250,000 equity grant (up to $500,000 per year)
• Unlimited holidays
• Hybrid working schedule
• Private healthcare benefits
• Enhanced parental leave
• Annual training budget
• Home office setup allowance
• Remote working allowance
• Monthly budget to spend on our products and zero fee crypto transactions
• Employee referral programme
• Regular remote company offsites
• Commitment to Diversity

We believe that every voice matters.

We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.

That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer.

We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

Moon Pay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities.

Please inform our Talent Team if you need any assistance completing any forms or otherwise participating in the application process.

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