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- Tasks: Ensure top-notch language quality across 20+ languages and enhance user experience.
- Company: Join Crypto.com, a leading fintech company with a global impact.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving quality in a fast-paced fintech environment.
- Qualifications: 3+ years in localization or translation quality assurance and strong attention to detail.
- Other info: Collaborate with diverse teams and make a real difference in global communication.
The predicted salary is between 36000 - 60000 £ per year.
Crypto.com is a leading fintech company looking for a Language Quality Specialist to join our Localization team. In this role, you will play a critical part in enhancing our global user experience by ensuring high linguistic quality across 20+ languages. You will be responsible for implementing scalable quality assurance processes, partnering closely with cross-functional teams, and driving continuous improvement across our product and marketing content.
We are looking for someone passionate about language, meticulous in quality, and experienced in managing localization quality at scale in fast-paced environments.
Responsibilities- Plan, monitor, and manage language quality across all supported languages, identifying and mitigating risks early.
- Collaborate closely with Product Localization Managers, Product Managers, Marketing, Growth, and Customer Support teams to align quality standards with business and user needs.
- Conduct and manage regular quality assurance checks (LQA), spot checks, and audits across different content types and platforms.
- Define, implement, and maintain a quality framework (e.g., TER/BLEU etc) to measure translation quality and conduct monthly KPI reviews.
- Manage and maintain localization assets such as glossaries, style guides, and quality guidelines to ensure consistency and scalability.
- Drive continuous quality improvement initiatives and post-mortems based on user feedback and stakeholder input.
- Help onboard, train, and support internal and external linguists and reviewers.
- Coordinate feedback loops between translators, reviewers, and internal teams to address quality issues effectively.
- 3+ years of experience in localization or translation quality assurance, preferably at a global tech or fintech company.
- Proven experience with LQA frameworks and quality evaluation tools.
- Strong understanding of how quality drives user experience, brand consistency, and business impact.
- Experience working with or managing linguists, reviewers, or localization vendors.
- Familiarity with localization technologies including CAT tools (e.g., Lokalise, Crowdin, etc.) and QA tools (e.g., Xbench, QA Distiller).
- Fluent in English and at least one or two additional languages.
- Strong attention to detail, excellent time management, and ability to manage competing priorities in a fast-paced environment.
- Knowledge of fintech, blockchain, cryptocurrencies, or DeFi is highly desirable.
- Experience with terminology management, linguistic assets creation, and quality documentation is a plus.
- Comfortable working independently and collaboratively in a distributed, multicultural team.
- Familiarity with A/B testing or UX writing localization.
- Experience in handling user feedback loops related to translation quality.
- Background in linguistics or translation studies.
- Certification in localization or translation quality (e.g., ATA, ISO 17100).
Language Quality Specialist in Waltham Cross employer: Crypto.com
Contact Detail:
Crypto.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Language Quality Specialist in Waltham Cross
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Language Quality Specialist role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in localization and quality assurance. We want to see how you’ve tackled challenges and improved processes in past roles—this will make you stand out!
✨Tip Number 3
Prepare for interviews by brushing up on LQA frameworks and tools. We recommend practising common interview questions related to quality assurance and localisation. Being well-prepared will show your passion and expertise in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Language Quality Specialist in Waltham Cross
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Language Quality Specialist role. Highlight your experience in localization and quality assurance, and show us how your skills align with our needs at Crypto.com.
Show Your Passion for Language: We want to see your enthusiasm for language! Share examples of how you've improved linguistic quality in past roles, and let us know what drives your passion for ensuring top-notch user experiences across multiple languages.
Be Detail-Oriented: Attention to detail is key in this role. When you submit your application, double-check for any typos or errors. A polished application reflects your meticulous nature, which is exactly what we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Language Quality Specialist position. We can’t wait to hear from you!
How to prepare for a job interview at Crypto.com
✨Know Your LQA Frameworks
Make sure you brush up on your knowledge of LQA frameworks and quality evaluation tools. Be ready to discuss how you've implemented these in past roles, as this will show your understanding of the importance of quality in user experience.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, prepare examples of how you've successfully collaborated with product managers, marketing, or customer support in previous positions. Highlight any specific projects where teamwork led to improved quality outcomes.
✨Demonstrate Attention to Detail
Prepare to discuss situations where your meticulous nature made a difference in quality assurance. Bring examples of how you've identified and mitigated risks early in the localization process, as this is crucial for the role.
✨Familiarise Yourself with Localization Tech
Get comfortable with the CAT tools and QA tools mentioned in the job description. If you have experience with tools like Lokalise or Xbench, be ready to share how you've used them to enhance quality in your previous work.
