Senior Localization Project Associate

Our QA team develops and executes robust, scalable and repeatable test plans and test cases for functional, regression and performance testing with a strong emphasis on using automation frameworks to shorten the test cycle.

You will be the operational backbone of our global expansion efforts. We are looking for a seasoned localization professional who has moved past basic coordination and is ready to own complex localization workflows for our products. You will act as the bridge between our product/marketing teams and our network of linguists, ensuring that the Crypto.com voice is culturally accurate, compliant, and engaging across 30+ languages. You will not just manage tickets; you will manage quality, stakeholders, and the user experience.

Responsibilities

• Coordinate the localization of UI, Marketing, and Help Center content across 30+ languages.
• Manage timelines and hand-offs in our TMS, ensuring files are delivered to linguists or AI workflows correctly.
• Apply best practices in prompting to ensure AI-generated content receives the correct context.
• Act as the first line of defense by spot-checking LLM outputs for obvious hallucinations or tone inconsistencies before passing them to human editors.
• Provide structured feedback to the Localization Manager on how our AI tools are performing.
• Maintain our central glossaries to ensure both human linguists and AI models have up-to-date terminology.
• Manage the LQA (Linguistic Quality Assurance) process, ensuring that any bugs found in the app are traced back to the source and fixed.
• Support the onboarding of vendors to new workflows, including Post-Editing (MTPE) processes.
• Work with Product Managers to clarify ambiguous English strings so that translations (human or machine) are accurate from the start.

Qualifications

• Minimum of 5 years in Localization Project Management. You know the traditional localization lifecycle and MTPE workflows inside out.
• Familiar with Generative AI and LLMs in localization. You understand how tools like ChatGPT or automated TMS workflows can aid efficiency.
• Ability to write clear, structured instructions (prompts) to guide AI output or human vendors.
• Deeply experienced with tools like Crowdin, Lokalise, or Smartling.
• Highly organized and able to manage file versions, Jira tickets, and invoices without losing track of details.

Nice to Have

• Previous exposure to Crypto/Fintech terminology.
• Familiarity with Mobile App localization flows (iOS/Android strings).
• Fluency in a second language (beyond English).
• Basic understanding of how to set up simple automations (e.g., Slack, Jira automations).

Life @ Crypto.com

• Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
• Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
• Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
• Our colleagues are some of the best in the industry; we are all here to help and support one another.
• Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Benefits

• Competitive salary.
• Medical insurance package with extended coverage to dependents.
• Attractive annual leave entitlement including: birthday, work anniversary.
• Flexi-work hour and hybrid or remote set-up.
• Our internal mobility program can offer employees a diverse scope.
• Crypto.com visa card provided upon joining.

Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.