At a Glance
- Tasks: Lead the strategy for identity verification and enhance user onboarding experiences.
- Company: Join Crypto.com, a leading global platform in the crypto space.
- Benefits: Enjoy competitive salary, medical insurance, flexible work, and career growth opportunities.
- Other info: Be part of a diverse and ambitious team that values innovation and inclusion.
- Why this job: Make a real impact in the fast-paced world of cryptocurrency and fintech.
- Qualifications: 6-8+ years in Product Management with experience in identity verification and compliance.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
Crypto.com Exchange serves tens of millions of users globally. This Product Manager leads the end‑to‑end transition from verified identity to funded, active trader across five interdependent areas: KYC approval, Re‑KYC, Deposit & Withdrawal, First Trade & Activation, and Onboarding Rewards.
Key Responsibilities
- Own the identity verification platform strategy, roadmap, and execution.
- Manage multi‑vendor IDV infrastructure, combat synthetic fraud and AI‑generated identity attacks.
- Design low‑disruption re‑verification flows for existing users.
- Serve as gatekeeper for deposit and withdrawal experiences across all markets.
- Define eligibility rules, limits, and method lifecycle decisions.
- Design and ship first‑trade and activation ladders, removing friction between funding and trading.
- Own reward and incentive mechanics from KYC completion onward.
- Lead cross‑functional teams and drive stakeholder unblock, prioritise, and ship.
- Track success metrics such as KYC completion time, re‑verification completion rate, deposit success rate, and activation conversion.
- Collaborate with Compliance, Risk, Engineering, Operations, and Marketing partners.
- Develop localisation strategies for new markets and payment methods.
- Champion AI‑native product development practices.
Requirements
- 6‑8+ years in Product Management at a high‑growth technology company.
- Proven experience owning products in identity verification, fiat payment rails, deposit conversion, or compliance‑heavy domains.
- Experience with IDV platforms, payment rail integration, or KYC/AML product design.
- Strong technical fluency: understanding of payment gateway logic, ledger systems, APIs, and ability to discuss multi‑vendor IDV routing.
- Regulatory fluency: deep knowledge of KYC, AML (FATF, GDPR, SCA), and local payment regulations.
- Data‑driven mindset with SQL proficiency and experience with funnel analytics tools (Mixpanel, Amplitude).
- Demonstrated use of AI tools with human‑in‑the‑loop practices.
- Excellent stakeholder management; ability to influence without formal authority.
- Track record of delivering major onboarding or payments flows that improved key metrics.
Benefits and Culture
- Competitive salary.
- Medical insurance package with extended coverage to dependents.
- Attractive annual leave entitlement, including birthday and work anniversary days.
- Flexible work arrangements: hybrid or remote set‑up.
- Internal mobility program for career growth.
- Crypto.com Visa card provided upon joining.
- Work in a talented, ambitious, and supportive team that values diversity and inclusion.
Equal Opportunity Employer
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Personal data provided by applicants will be used for recruitment purposes only. Only shortlisted candidates will be contacted.
Principal Product Manager - Verification & Activation(Exchange) employer: Crypto.com
At Crypto.com, we pride ourselves on being an exceptional employer, offering a competitive salary and comprehensive medical insurance that extends to dependents. Our flexible work arrangements, including hybrid or remote options, foster a supportive and inclusive culture where employees can thrive and grow through our internal mobility programme. Join a talented team dedicated to innovation in the fast-paced world of cryptocurrency, where your contributions will directly impact millions of users globally.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Manager - Verification & Activation(Exchange)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Crypto.com!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Crypto.com would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Crypto.com through your school's career services!
We think you need these skills to ace Principal Product Manager - Verification & Activation(Exchange)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Principal Product Manager - Verification & Activation(Exchange), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Principal Product Manager - Verification & Activation(Exchange) position at Crypto.com. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Crypto.com
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
