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For Companies At a Glance
- Tasks: Manage and optimise Salesforce to enhance business processes and user experience.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of tech solutions and make a real difference in a dynamic environment.
- Qualifications: Experience with Salesforce and strong problem-solving skills are essential.
- Other info: Exciting career path with potential for advancement in a fast-paced industry.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a proactive and detail‐oriented Salesforce Administrator to manage the implementation, configuration, and ongoing support of a dedicated Salesforce instance. The ideal candidate will have strong hands‐on Salesforce expertise, a knack for solving business problems through thoughtful system design, and the ability to act as a thought partner in evolving the platform over time.
Responsibilities
- Serve as administrator for a Salesforce instance, responsible for day‐to‐day configuration, user support, and platform maintenance.
- Customize Salesforce objects, fields, reports, dashboards, Salesforce Flow, and page layouts to support business needs.
- Collaborate with internal stakeholders to gather requirements and translate them into functional Salesforce solutions.
- Implement improvements that enhance usability, efficiency, and data accuracy across the platform.
- Maintain data integrity by creating validation rules, implementing data governance processes, and conducting regular audits.
- Provide user training and support, helping team members adopt best practices and maximize platform value.
- Monitor system performance, usage, and issues; troubleshoot and resolve technical problems as needed.
- Stay informed about Salesforce updates and new features, and recommend relevant enhancements for the business.
- Support reporting and analytics needs by developing and maintaining useful reports and dashboards.
- Document processes, configurations, and changes to ensure transparency and continuity of operations.
Requirements
- Experience as a Salesforce Administrator, with knowledge of both Sales & Service Cloud.
- Strong understanding of Salesforce best practices and platform capabilities.
- Experience with Salesforce Flow, validation rules, and security and sharing settings.
- Excellent problem‐solving skills and ability to translate business requirements into system solutions.
- Effective communicator with strong interpersonal skills to collaborate across teams.
- Self‐starter who can manage priorities in a fast‐paced environment.
Nice to have
- Experience in Quality Assurance.
- Experience supporting B2C sales and account management functions - ideally in iGaming, fintech, or crypto‐related businesses.
- Familiarity with integrations of communications platforms such as SMS, WhatsApp, Telegram, etc.
- Salesforce Administrator Certification; Additional Salesforce certifications (Advanced Admin, App Builder, etc.).
We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
CRM Architect/ Salesforce Administrator in London employer: Crypto.com
Contact Detail:
Crypto.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Architect/ Salesforce Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, customisations, and any problem-solving you've done. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and best practices. Be ready to discuss how you've tackled challenges in previous roles and how you can apply that experience to their needs.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your Salesforce expertise and how it aligns with our goals.
We think you need these skills to ace CRM Architect/ Salesforce Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your hands-on experience with Salesforce, especially in areas like configuration and user support. We want to see how your skills match our needs!
Showcase Problem-Solving Skills: In your application, don’t just list your skills; show us how you've used them to solve real business problems. We love candidates who can think critically and design thoughtful solutions, so share specific examples!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to highlight your key achievements. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Crypto.com
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your hands-on experience with both Sales and Service Cloud, as well as any customisations you've implemented. This will show that you’re not just familiar with the platform but can also leverage its capabilities effectively.
✨Showcase Problem-Solving Skills
Prepare examples of how you've solved business problems through thoughtful system design. Think about specific challenges you faced and how you translated requirements into functional solutions. This will demonstrate your proactive approach and ability to think critically.
✨Communicate Like a Pro
Since collaboration is key in this role, practice articulating your thoughts clearly. Be ready to explain complex concepts in simple terms, as you'll need to work with various stakeholders. Good communication skills can set you apart from other candidates.
✨Stay Updated on Salesforce Trends
Familiarise yourself with the latest Salesforce updates and features. Being able to discuss recent enhancements or trends in the platform shows that you're committed to continuous learning and can bring valuable insights to the team.
