Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and optimise Salesforce to enhance business processes and user experience.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Be a key player in transforming how businesses use Salesforce for real impact.
- Qualifications: Hands-on Salesforce experience and strong problem-solving skills are essential.
- Other info: Dynamic role with potential for career advancement in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a proactive and detail-oriented Salesforce Administrator to manage the implementation, configuration, and ongoing support of a dedicated Salesforce instance. The ideal candidate will have strong hands-on Salesforce expertise, a knack for solving business problems through thoughtful system design, and the ability to act as a thought partner in evolving the platform over time.
Responsibilities
- Serve as administrator for a Salesforce instance, responsible for day-to-day configuration, user support, and platform maintenance.
- Customize Salesforce objects, fields, reports, dashboards, Salesforce Flow, and page layouts to support business needs.
- Collaborate with internal stakeholders to gather requirements and translate them into functional Salesforce solutions.
- Implement improvements that enhance usability, efficiency, and data accuracy across the platform.
- Maintain data integrity by creating validation rules, implementing data governance processes, and conducting regular audits.
- Provide user training and support, helping team members adopt best practices and maximize platform value.
- Monitor system performance, usage, and issues; troubleshoot and resolve technical problems as needed.
- Stay informed about Salesforce updates and new features, and recommend relevant enhancements for the business.
- Support reporting and analytics needs by developing and maintaining useful reports and dashboards.
- Document processes, configurations, and changes to ensure transparency and continuity of operations.
Requirements
- Experience as a Salesforce Administrator, with knowledge of both Sales & Service Cloud.
- Strong understanding of Salesforce best practices and platform capabilities.
- Experience with Salesforce Flow, validation rules, and security and sharing settings.
- Excellent problem-solving skills and ability to translate business requirements into system solutions.
- Effective communicator with strong interpersonal skills to collaborate across teams.
- Self-starter who can manage priorities in a fast-paced environment.
Nice to have
- Experience in Quality Assurance.
- Experience supporting B2C sales and account management functions - ideally in iGaming, fintech, or crypto-related businesses.
- Familiarity with integrations of communications platforms such as SMS, WhatsApp, Telegram, etc.
- Salesforce Administrator Certification.
- Additional Salesforce certifications (Advanced Admin, App Builder, etc.).
CRM Architect/ Salesforce Administrator employer: Crypto.com
Contact Detail:
Crypto.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Architect/ Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, customisations, and any reports or dashboards you've built. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and problem-solving questions. Practice explaining how you've tackled challenges in past roles, as this will demonstrate your hands-on expertise and thought partnership.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your Salesforce experience and how you can help us evolve our platform.
We think you need these skills to ace CRM Architect/ Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce experience and skills that match the job description. We want to see how your hands-on expertise can solve business problems and enhance our platform!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Salesforce Administrator role. Share specific examples of how you've customised Salesforce in the past and how you’ve collaborated with teams to gather requirements.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve tackled technical challenges or improved system usability. We love candidates who can think critically and come up with innovative solutions!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Crypto.com
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your hands-on experience with both Sales and Service Cloud, as well as any customisations you've made. Highlight specific examples of how you've solved business problems using Salesforce.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've translated business requirements into effective Salesforce solutions. Think about challenges you've faced and how you approached them. This will demonstrate your ability to think critically and act as a thought partner.
✨Communicate Effectively
Since collaboration is key in this role, practice articulating your thoughts clearly. Be ready to explain how you've worked with stakeholders to gather requirements and implement changes. Good communication can set you apart from other candidates.
✨Stay Updated on Salesforce Trends
Familiarise yourself with the latest Salesforce updates and features. Being able to discuss recent enhancements and how they could benefit the company shows that you're proactive and genuinely interested in evolving the platform over time.
