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- Tasks: Ensure blockchain applications run smoothly and troubleshoot issues in real-time.
- Company: Join a leading crypto company at the forefront of blockchain technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of an innovative team shaping the future of blockchain technology.
- Qualifications: Degree in Computer Science or related field; experience with programming languages.
- Other info: Dynamic work environment with a focus on continuous improvement and learning.
The predicted salary is between 36000 - 60000 £ per year.
The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.
Responsibilities
- Primary responsibilities to ensure the application is running at all times in Production.
- Manages other non-production environments such as pre-production/staging.
- Strong understanding of application features and all supported blockchains.
- Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
- Ability to apply fixes, improvements or optimization on the applications and infrastructure.
- Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
- Monitor, troubleshoot and triage application alerts and issues.
- Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
- Continuously improve on monitoring tools and processes.
- Coordinate DR testing and audit.
- Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
- For senior individuals, the responsibility includes communication with stakeholders on application issues.
Requirements
- Degree in Computer Science or Engineering or Information Technology or similar discipline
- Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
- Past job experiences in supporting applications
- Attention to detail with an analytical mindset
- Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
- Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
- Experience in deploying in various cloud (Azure, Google, Amazon)
- Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
- Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
- Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
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Blockchain Application Support Engineer employer: Crypto.com
Contact Detail:
Crypto.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blockchain Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the blockchain space on LinkedIn or at meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! If you’ve got experience with Rust, JavaScript, or any of those cool tools mentioned in the job description, make sure to highlight them in conversations. We want to see how you can bring value to our team!
✨Tip Number 3
Prepare for technical chats! Brush up on your knowledge of blockchain technologies and application support. We love candidates who can dive deep into discussions about monitoring tools or cloud deployments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to join our blockchain security team.
We think you need these skills to ace Blockchain Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with blockchain technologies and application support. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about blockchain and how your background makes you a perfect fit for our team. Let us know what excites you about working at Crypto.com!
Show Off Your Technical Skills: Don’t forget to mention your programming skills and any experience with cloud services or monitoring tools. We love seeing candidates who can demonstrate their technical prowess, especially in languages like Rust or JavaScript!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Crypto.com
✨Know Your Blockchain Basics
Make sure you brush up on your knowledge of blockchain technologies and smart contracts. Be ready to discuss how these concepts apply to the role and how they can impact application support. Familiarity with the specific blockchains mentioned in the job description will definitely give you an edge.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've tackled application issues in the past. Think about specific incidents where you identified problems, implemented fixes, and improved processes. This will demonstrate your analytical mindset and attention to detail, which are crucial for this role.
✨Familiarise Yourself with Monitoring Tools
Since the role involves maintaining monitoring tools like Grafana and Prometheus, it’s a good idea to have a basic understanding of how these tools work. If you’ve used them before, be ready to discuss your experience and any improvements you made while using them.
✨Communicate Clearly and Confidently
Effective communication is key, especially when dealing with stakeholders. Practice explaining technical concepts in simple terms, as you may need to convey complex information to non-technical team members. This will show that you can bridge the gap between technical and non-technical discussions.
