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- Tasks: Deliver training, advise clients, and provide ongoing support for enterprise software.
- Company: Join Azyra Systems, a leader in logistics and supply chain software.
- Benefits: Competitive salary, 100% remote work, and a healthy work-life balance.
- Other info: Opportunities for ongoing training and personal development.
- Why this job: Make a real impact while working with an international team across exciting locations.
- Qualifications: 3+ years in application support and strong client management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Product Support Specialist (Enterprise Software | Logistics & Supply Chain)
Ireland (Remote | Occasional Client Site Visits)
About the Company
CRUZ Recruitment is proud to partner with Azyra Systems, a global leader in enterprise management software for the Logistics, Supply Chain, and Transportation sector. Azyra empowers businesses to achieve greater efficiency, service excellence, and profitability through world-class technology solutions.
About the Role
We are seeking experienced Application Support Specialists (3+ years) with a background in supporting ERP, Enterprise Management, WMS, TMS, or similar business software. This role is ideal for someone passionate about helping clients leverage technology to transform their operations.
This is a remote-first role, but occasional client site visits are required. For this reason, applicants should live within a commutable distance of Dublin or one of Ireland’s main airports (Dublin, Cork, Shannon).
Key Responsibilities
Deliver engaging training sessions on enterprise software functionality
Advise clients on best practices to improve efficiency and profitability
Collaborate with client management teams to plan software rollouts
Partner with developers to test and refine new features
Analyse client issues, propose solutions, and identify value-adding improvements
Provide exceptional ongoing application support
Qualifications & Skills
- Bachelor’s degree
- 3+ years’ experience supporting enterprise / ERP / logistics software
- Strong B2B client management and customer service skills
- Excellent communication & organisational skillsA problem-solver with creativity, attention to detail, and a practical mindset
- Passion for continuous learning and professional growth
Preferred (Nice to Have)
Experience in the Logistics, Supply Chain, Freight, or Transportation sector
Hands-on knowledge of TMS (Transport Management Systems) or WMS (Warehouse Management Systems)
Why Join Azyra?
Competitive salary & benefits package
100% remote working (Ireland-based)
No overtime culture – healthy work-life balance
Ongoing training & personal development (in-house & external courses)
International team – colleagues across 10 countries
Quarterly meetups in exciting global locations (e.g. Budapest, Kitzbühel, Paris, Dublin)
Join a collaborative, innovative team where your expertise will make a real impact on how global businesses operate.
Interested? Apply now through the job-link and be part of something world-class.
Product Support Consultant employer: CRUZ Recruitment
Contact Detail:
CRUZ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and supply chain sector. A friendly chat can lead to insider info about job openings or even referrals that could land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing how you've helped clients improve their operations with enterprise software. This will give you a leg up during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your problem-solving skills and how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Azyra and being part of our innovative team.
We think you need these skills to ace Product Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Consultant role. Highlight your experience with ERP and logistics software, as well as any relevant client management skills. We want to see how your background aligns with what Azyra is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping clients leverage technology. Share specific examples of how you've improved efficiency in past roles. Let us see your personality and enthusiasm!
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. Azyra values creativity and attention to detail, so share instances where you’ve tackled challenges head-on. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you’re considered for this exciting opportunity. Don’t miss out on being part of something world-class!
How to prepare for a job interview at CRUZ Recruitment
✨Know Your Software Inside Out
Make sure you’re well-versed in the enterprise software mentioned in the job description. Brush up on your knowledge of ERP, WMS, and TMS systems, as well as any specific features that Azyra Systems offers. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Prepare for Client Scenarios
Think about potential client scenarios you might encounter in this role. Prepare examples from your past experience where you successfully resolved issues or improved efficiency for clients. This will demonstrate your problem-solving skills and ability to provide exceptional support.
✨Showcase Your Communication Skills
As a Product Support Consultant, communication is key. Practice explaining complex software functionalities in simple terms. You might even want to do a mock training session with a friend to get comfortable with presenting information clearly and engagingly.
✨Research Azyra Systems
Take some time to learn about Azyra Systems and their impact on the logistics and supply chain sector. Understanding their mission and values will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.