Move-In Specialist - Lettings & Customer Experience

Move-In Specialist - Lettings & Customer Experience

Full-Time 25000 - 27000 £ / year (est.) No working from home possible
Crux Careers

At a Glance

  • Tasks: Manage communication, coordinate viewings, and ensure a smooth lettings journey.
  • Company: Crux Careers, a supportive team focused on customer experience.
  • Benefits: Competitive salary, pension, 23 days annual leave, and a great team culture.
  • Other info: Exciting opportunity to grow in a dynamic environment.
  • Why this job: Join a people-focused role and make a difference in the lettings process.
  • Qualifications: Strong organisation skills and a passion for customer service.

The predicted salary is between 25000 - 27000 £ per year.

Crux Careers is recruiting a Move In Specialist for Crawley and surrounding areas.

You will manage communication with home providers and applicants, coordinate viewings, prepare properties for launch, and ensure a smooth lettings journey from enquiry to move in.

A people-focused approach and strong organisation are essential. The role offers £27,000–£29,000 OTE, pension, 23 days annual leave and a supportive team culture.

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Move-In Specialist - Lettings & Customer Experience employer: Crux Careers

Join a market-leading property business in Newbury as an HR Manager, where you will play a pivotal role in shaping the people strategy and enhancing employee experience. With a supportive leadership team and a commitment to long-term career development, this independently owned company offers a dynamic work environment that values your contributions and fosters a positive workplace culture. Enjoy a competitive salary and the opportunity to make a real impact in a growing organisation.

Crux Careers

Contact Details:

Crux Careers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Move-In Specialist - Lettings & Customer Experience

Get Involved in Local Property Events

Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.

Connect with Local Agents on Social Media

Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Crux Careers.

Don’t Underestimate the Power of Cold Outreach

Got your eye on a specific company like Crux Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.

Utilise Property Management Platforms

Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Crux Careers's careers page directly; we love seeing passionate candidates applying through our website!

We think you need these skills to ace Move-In Specialist - Lettings & Customer Experience

Communication Skills
Organisational Skills
Customer Service
Coordination
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!

Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!

Tailor Your Documents for the Job:Every application should feel personal. When applying for the Move-In Specialist - Lettings & Customer Experience role at Crux Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!

Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!

How to prepare for a job interview at Crux Careers

Know Your Market Trends

In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Crux Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.

Prepare for Scenario Questions

Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.

Showcase Your Connections

In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Crux Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.

Demonstrate Technical Savvy

Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Crux Careers.