Block Manager in Grays

Block Manager Grays, Essex £35,000 – £40,000 base salary Monday – Friday Overview We are seeking a proactive and organised Block Manager with 1–2 years\’ experience in residential property management to join our team.
The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld.
A full UK driving licence and access to a vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations.
Key Responsibilities
• Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters.
• Manage and coordinate maintenance and repair works, liaising with contractors and the in house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget.
• Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner.
• Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports.
• Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable.
• Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations.
• Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders.
• Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification.
• Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations.
• Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs.
• Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies.
• Assist with AGMs, EGMs, and residents\’ meetings, including the preparation of agendas, minutes, and follow-up on agreed actions.
• Handle insurance claims and liaise with brokers and loss adjusters where necessary.
• Oversee parking management, including permit allocation and resolution of related queries.
• Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner.
• Provide exceptional customer service to clients and residents, maintaining the company\’s reputation for professionalism and responsiveness.
Skills and Experience Required
• Minimum of 1–2 years\’ experience in residential block or property management.
• Strong understanding of relevant legislation including health and safety and leasehold compliance.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Ability to manage multiple tasks effectively and work both independently and as part of a team.
• Proficient in Microsoft Office and property management software.
• Full UK driving licence and access to a car (essential).
Personal Attributes
• Highly organised and detail oriented.
• Proactive problem-solver with a practical approach.
• Strong commitment to providing exceptional client service.
•Professional, approachable, and a strong team player.
Apply online today or call the Crux team on *************.
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