At a Glance
- Tasks: Manage client relationships and oversee project delivery in a dynamic agency.
- Company: Join Crush, a creative agency known for its innovative work and fun culture.
- Benefits: Flexible hybrid working, exposure to global clients, and a collaborative environment.
- Why this job: Be part of a creative team and make an impact on exciting projects.
- Qualifications: 2+ years in client-facing roles with strong organisational and leadership skills.
- Other info: Hands-on experience in a fast-paced, ideas-led agency awaits you!
The predicted salary is between 28800 - 48000 £ per year.
Crush is a creative agency built on ideas, craftsmanship, and a good dose of humour. Our team of thinkers, designers, illustrators, and animators deliver fresh, original, and effective work for brands around the world. Our client roster includes global names like PepsiCo, Warner Media, Netflix, Formula 1, and Mattel.
We’re looking for a super-organised, proactive Client Services Manager to join our Brighton team. This role is perfect for someone who is a people person, thrives in a hybrid environment, enjoys variety, and wants to be involved across multiple areas of a small but dynamic agency.
What you’ll do:
- Working closely with our Client Services Director and Managing Director, your main focus will be to manage client relationships, oversee project delivery, and support new business initiatives.
- You’ll work hand-in-hand with our creative team, getting involved in the creative process, so a keen eye for design and a creative background is a big bonus.
Key responsibilities:
- Manage client relationships and act as the main point of contact
- Oversee project timelines, budgets, and documentation
- Create project quotes and maintain project details
- Collaborate with our creative team to deliver exceptional results
- Source new business leads and set up new business meetings
- Support new business opportunities and client pitches
- Assist with studio management, social media promotions, and marketing initiatives
What we’re looking for:
- 2+ years of client-facing agency experience, including project management
- Highly organised with excellent planning and prioritisation skills
- Leadership qualities to inspire and motivate colleagues
- Can-do attitude, proactive, and willing to try new approaches
- Passion for the commercial creative industry
- Attention to detail and precision in work
Desirable skills & software knowledge:
- InDesign
- Mailchimp
- Excel
- Familiarity with social media channels
Why you’ll love working at Crush:
- A creative, collaborative, and fun environment - delivering great work with good people
- Exposure to top-tier global clients
- Hands-on experience with both client management and creative processes
- Flexible working with a hybrid schedule
If you’re ready to bring your organisational skills, creativity, and passion for client service to a fast-paced, ideas-led agency, we’d love to hear from you.
Please send your cover letter, CV & salary expectations to jobs@crushcreative.co.uk
Client Services Manager in Eastbourne employer: Crush
Contact Detail:
Crush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in Eastbourne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to client services. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for creativity and client service shine through. Be yourself, share your ideas, and don’t be afraid to show how you can bring value to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their work and think about how your skills can contribute to their projects. This will help you stand out and show that you’re genuinely interested in joining their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really keen on the role. Don’t forget to tailor your approach to highlight your client management and creative skills!
We think you need these skills to ace Client Services Manager in Eastbourne
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and creativity into your application. Remember, we’re a creative agency, and we love fresh ideas!
Tailor Your CV: Make sure your CV is tailored specifically for the Client Services Manager role. Highlight your relevant experience in client-facing roles and project management. We want to see how your skills align with what we’re looking for, so be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – attention to detail is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Crush
✨Know Your Clients
Before the interview, research Crush's client roster and understand their work. Familiarise yourself with brands like PepsiCo and Netflix, and think about how your experience can add value to these relationships.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Discuss specific projects where you managed timelines and budgets effectively, as this role requires a super-organised individual who can juggle multiple tasks.
✨Demonstrate Your Creative Insight
Since the role involves collaboration with the creative team, be ready to discuss your creative background. Share instances where your keen eye for design contributed to project success or improved client satisfaction.
✨Emphasise Your Proactive Attitude
Crush values a can-do attitude, so come prepared with examples of how you've taken initiative in past roles. Whether it’s sourcing new business leads or trying out new approaches, show them you’re ready to dive in and make an impact.