At a Glance
- Tasks: Provide empathetic support to bereaved individuals through phone or Zoom interactions.
- Company: Join Cruse, a compassionate community dedicated to helping those in grief.
- Benefits: Gain valuable experience, receive training, and have your expenses reimbursed.
- Other info: Flexible volunteering hours with ongoing support and training opportunities.
- Why this job: Make a real difference in people's lives during their toughest times.
- Qualifications: Excellent listening skills, personal resilience, and a commitment to confidentiality.
If you are passionate about supporting bereaved people, we would love to hear from you. We provide support to thousands of bereaved people every year. For many, this will be the first time they have asked for help with their grief. As a Bereavement Volunteer with Cruse, you will be part of a supportive community offering empathetic, person-centred, and non-judgemental emotional support to those grieving. Most interactions occur via phone or Zoom.
Due to high demand for training, volunteers are expected to be committed and ready to begin supporting clients promptly. Opportunities vary by location.
- Attend training delivered over 6 weeks (1 day a week) via Zoom
- Support 2 clients a week
- Volunteer for a minimum of 2 years
- Attend monthly group supervision (2 hours) via Zoom
- Support service users between 9am - 8pm Monday to Friday and 10am - 2pm Saturday (no support provided on Sundays or Bank Holidays)
- DBS check needed
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Recruitment Process
- Suitable for under 16s
- Suitable for under 18s
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
Skills required:
- Empathetic and Warm
- Excellent listening skills
- Personal resilience
- Punctual and reliable
- Ability to maintain confidentiality
- Excellent communication skills across a diverse range of clients
Volunteers can support service users 9am - 8pm Monday to Friday and 10am - 2pm Saturday.
Bereavement Support Volunteers employer: Cruse Bereavement Support
Contact Detail:
Cruse Bereavement Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bereavement Support Volunteers
✨Tip Number 1
Get to know the organisation! Research Cruse and understand their mission and values. This will help you connect with their goals during interviews and show that you're genuinely passionate about supporting bereaved people.
✨Tip Number 2
Practice your listening skills! As a Bereavement Support Volunteer, you'll need to be an excellent listener. Try role-playing with friends or family to get comfortable with empathetic communication and responding to emotional needs.
✨Tip Number 3
Be ready to share your own experiences! If you've faced loss or grief, think about how those experiences shaped you. Sharing your story can help build rapport with clients and demonstrate your understanding of their feelings.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s the best way to ensure your interest is noted and to stay updated on the recruitment process.
We think you need these skills to ace Bereavement Support Volunteers
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting bereaved people shine through. Share any personal experiences or motivations that drive you to help others in their time of need.
Be Person-Centred: Remember, this role is all about empathy and understanding. Tailor your application to highlight your excellent listening skills and ability to provide non-judgemental support. We want to see how you connect with others!
Commitment is Key: Make sure to emphasise your commitment to the role. Mention your availability and readiness to start supporting clients promptly, as we need dedicated volunteers who can commit for a minimum of 2 years.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re serious about joining our supportive community.
How to prepare for a job interview at Cruse Bereavement Support
✨Show Your Empathy
As a Bereavement Support Volunteer, empathy is key. During the interview, share personal experiences or examples that highlight your ability to connect with others on an emotional level. This will demonstrate your understanding of the sensitive nature of the role.
✨Highlight Your Listening Skills
Listening is crucial in this position. Prepare to discuss how you've effectively listened to others in past situations. You might even want to practice active listening techniques before the interview, so you can showcase these skills when responding to questions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your response to various situations involving bereaved individuals. Think about how you would handle different emotional states and be prepared to articulate your thought process clearly.
✨Demonstrate Commitment
Since the role requires a minimum commitment of two years, express your dedication to supporting clients over the long term. Share any relevant volunteer experiences that show your reliability and willingness to engage consistently with those in need.