The General Manager, Europe is accountable for the long-term health, growth, and operating performance of Crunchyroll’s business across the region. As Crunchyroll’s senior business leader in Europe reporting into Crunchyroll’s Chief Operating Officer, the GM brings together commercial leadership, regional operations, growth, partnerships, communications, localization, and fan engagement – at the regional level – into a single operating model focused on delivering sustainable business performanceEurope is a market of meaningful scale for Crunchyroll, with an established business and infrastructure as well as significant opportunity for continued growth. The GM will be responsible for accelerating growth by optimizing existing levers while identifying, testing, and scaling new opportunities across the regionThe GM will also ensure that local insights from teams closest to the market inform broader business decisions, creating a clear path for regional consumer trends, market dynamics, and commercial opportunities to shape Crunchyroll’s strategy and prioritiesRegional Business Performance - Own Europe’s commercial performance and long-term growth, including subscriber growth, engagement, retention, lifetime value, revenue, and operating performanceRegional Strategy & Expansion - Set the regional strategy, strengthening established markets and expanding across EuropeMembership & Fan Growth - Accelerate membership and fan growth through engagement, retention, and partnering with global teams to unlock the region’s highest-impact opportunitiesOperational Excellence - Lead Europe as an integrated regional business with clear priorities, operating rhythms, accountability, and strong cross-functional executionFan & Partner Success - Build locally relevant fan experiences and strategic partnerships that expand Crunchyroll’s reach and brand affinityOrganizational Leadership - Build and develop a high-performing regional organization with a culture of collaboration, accountability, and executionLead the Europe Business: Translate enterprise strategy into regional priorities, operating plans, investments, and execution that drive sustainable growth and business performanceDrive Market Expansion: Identify and prioritize high-fandom, underpenetrated marketsOperate the Region: Lead Brand & Community, Growth, Communications, Localization & Regional Content Operations, Business Operations, and Partnerships & Partner Management as one integrated regional teamRepresent the Voice of Europe: Bring regional consumer insights, market dynamics, and opportunities into enterprise planning and decision-makingDrive Cross-Functional Execution: Partner with Product, Engineering, Membership Performance, Content, Commerce, Finance, Data, Legal, and other enterprise teams to align priorities and remove barriers to regional growthChampion the Fan Experience: Bring marketing, localization, communications, partnerships, community, and product launches together to deliver authentic, locally relevant fan experiencesBenefitsReceive a great compensation package including salary plus performance bonus earning potential, paid annuallyFlexible time off policies allowing you to take the time you need to be your whole selfGenerous medical, dental, vision, STD, LTD, and life insuranceEmployer paid commuter benefitHealth care and dependent care FSA401(k) plan, with employer matchHealth Saving
General Manager (Europe) in London employer: Crunchyroll
Crunchyroll is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to mentor talent and collaborate with diverse teams, ensuring your contributions are impactful and recognised. The company offers unique advantages such as access to a global network and the chance to shape the future of content curation across Europe, making it a rewarding place for those seeking meaningful employment.
