F1 Events & Hospitality Account Manager

Crunch is a leading motorsport consultancy, working with some of the biggest brands in the sport and the world. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. The successful candidate will have a proven competence of working on large-scale events/hospitality programmes for high-profile brands or organisations within the F1 team/sponsorship landscape, with four-plus years’ experience in client servicing/account management/onsite event management. In this role you will be the central day-to-day contact for our client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to the Account Director. You will develop and maintain strong relationships with clients and partners to understand their needs and expectations and ensure seamless and exceptional service throughout their hospitality experience. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Lead the event & hospitality planning from start to finish and oversee all deliverables Onsite event lead – accountable for onsite programme deliverables Plan onsite activation logistics and operations including hotels, transport, venues etc. Pre-event project management including RoS, staff travel, hotel and logistics’ management, guest transport matrix etc. Host guests onsite in Paddock Club, delivering client-facing service excellence. Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations Utilise and manage supplier relationships to deliver projects on brief and within budget Private suite management incl: guest activity management, gift distribution, staffing Pre-event comms: guest invitation development, distribution, RSVP and tracking Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy) Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget Full quality control over the account’s project management documentation (planners, logistics, budgets etc.). Project management documentation is essential Act as reliable support for senior team members as well as providing line management and direction to more junior team members Monitor the Account Executives’ work to ensure it is reaching the correct standards Manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations Monitor hours/time on the account for internal resource management Account reporting incl. Creative thinking around event planning and VIP guest programmes Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering Championing best practice across every single aspect of the project, following Crunch’s processes Support with writing client responses, PPT presentations and reports for the client / Crunch A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes is essential Familiar with F1 accreditation management (guest and staff) Happy to travel globally to races on a regular basis, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out) Experience of event management processes and support beyond delivery of objectives alone Organised with good time management, both independently and when working as part of a team Experience of logistics and operations management including hotels, transport and venues Experience assessing and managing supplier contracts (e.g. hotels and venues) Excellent client servicing, management and communication skills Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks Confident with budgets, managing finance processes and account time management Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members Ability to speak another language is desirable If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place We’re committed to investing in career development and look to promote internally so will help you grow in your role We have a generous holiday allowance which increases by one day each year you work for us Plus, we have a great benefits scheme and pay an industry-competitive salary