At a Glance
- Tasks: Join our team as a Cashier, delivering top-notch customer service and managing orders.
- Company: Crunch is a vibrant new eatery in Soho, redefining taste since 2022.
- Benefits: Enjoy flexible hours, competitive pay, free meals, and a referral bonus of £300!
- Other info: Uniform provided and fully paid training to help you succeed!
- Why this job: Be part of a fun, fast-paced environment with opportunities for growth and development.
- Qualifications: Previous customer service experience preferred; must be detail-oriented and a great communicator.
Crunch is seeking a friendly, organised, and energetic Cashier to join our front-of-house team at Old Spitalfields Market. We are located at Unit 5, The Kitchens, Spitalfields Market, 16 Horner Square, London, E1 6EW.. . We’re looking for someone who enjoys working with people, has a great eye for detail, and thrives in a fast-paced environment. If you take pride in delivering excellent service and are confident stepping into the kitchen to support during busy periods, we’d love to hear from you.. .
Key Responsibilities
- Deliver outstanding customer service by greeting customers with a smile, taking orders efficiently, and creating a welcoming and professional experience from start to finish..
- Operate the till accurately, handling transactions, processing orders, and issuing receipts with speed and precision..
- Pack delivery orders with care for platforms like Deliveroo and Uber Eats, ensuring all items are correct, well-presented, and packed according to company standards..
- Maintain a clean and organised front-of-house, keeping counters, customer areas, and the till station clean, tidy, and ready throughout your shift..
- Support stock control for front-of-house essentials like packaging and napkins, restocking when needed..
- Work closely with the kitchen team to ensure smooth communication and efficient order flow, especially during busy periods..
- Support kitchen operations when required, stepping into the kitchen during peak times to assist with service and ensure orders are delivered quickly and to standard..
- Follow opening and closing procedures, setting up and closing down the front-of-house area in line with company standards..
What We Offer
- Competitive pay: £13 per hour.
- Flexible working hours – we work around you.
- Shifts available between 9:00 and 22:00.
- Free meals on shift.
- Uniform provided.
- Fully structured paid training.
- Real opportunities for growth as we expand with new sites coming soon.
Requirements
- Previous customer-facing experience (preferred).
- Strong communication and interpersonal skills.
- Great attention to detail, especially when packing orders.
- Comfortable using tills and handling payments.
- Positive and proactive attitude.
- Ability to stay calm under pressure and multitask efficiently.
- Basic understanding of food hygiene and safety.
Kitchen / Chef Support Skills (Required for busy periods)
- Ability to work on a fast-paced service line when needed.
- Basic cooking skills (e.g., assembling burgers/sandwiches, fries, simple prep).
- Understanding of food quality, consistency, and presentation.
- Confidence working with kitchen equipment (grill/plancha, fryer – training provided).
- Strong awareness of hygiene, cross-contamination, and safety standards.
- Ability to follow kitchen SOPs and instructions from the Head Chef.
- Team player mindset – stepping in where needed to support service.
We’re looking forward to hearing from you
Experience
Required
Languages
English – Advanced
Employment
Part-time
Salary
£13 hourly
About Crunch - #sandwich(up)rising
#sandwich(up)rising
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Front of House Team Member in London employer: Crunch - #sandwich[up]rising
At Crunch, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contributions. Located in the heart of Soho, our new site offers flexible working hours, competitive pay, and opportunities for career growth as we expand. Join us for a rewarding experience where you can enjoy free meals during shifts and benefit from structured training while being part of a friendly team dedicated to exceptional customer service.
![Crunch - #sandwich[up]rising](https://partners-cdn.studysmarter.de/media/uploads/sites/2/2026/03/aa97b07cc85699dc/crunch.com.png)
Contact Details:
Crunch - #sandwich[up]rising Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in London
✨Tip Number 1
Familiarise yourself with Crunch's menu and offerings. Being knowledgeable about the products will not only help you engage with customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. This will help you feel more comfortable and confident when interacting with customers in a fast-paced environment.
✨Tip Number 3
Showcase your multitasking abilities by sharing examples from previous experiences where you successfully managed multiple tasks at once. This will highlight your capability to handle the demands of a busy front-of-house role.
✨Tip Number 4
Research food hygiene and safety practices relevant to the role. Having a basic understanding of these practices will not only prepare you for the job but also show your commitment to maintaining a safe and clean environment.
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service roles. Emphasise skills like communication, multitasking, and attention to detail, as these are key for the Front of House Team Member position.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role at Crunch. Mention specific experiences where you delivered outstanding customer service or handled transactions efficiently, aligning with the job description.
Showcase Your Personality:Since the role requires a friendly and organised individual, let your personality shine through in your application. Use a warm tone and express your passion for engaging with customers and maintaining a welcoming environment.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Crunch - #sandwich[up]rising
✨Showcase Your Customer Service Skills
Since the role requires a customer-first attitude, be prepared to share examples of how you've delivered outstanding service in previous roles. Highlight any specific situations where you went above and beyond for a customer.
✨Demonstrate Attention to Detail
As packing delivery orders accurately is crucial, mention any experiences that showcase your attention to detail. You could discuss how you ensure accuracy in tasks or how you maintain cleanliness in your work environment.
✨Practice Multitasking Scenarios
Given the fast-paced nature of the job, think of examples where you've successfully managed multiple tasks at once. This could involve handling transactions while engaging with customers or coordinating with team members during busy periods.
✨Familiarise Yourself with the Till System
If you have experience with till systems, mention it during the interview. If not, express your willingness to learn quickly. You might also want to ask about the specific system they use to show your interest in the role.
