At a Glance
- Tasks: Deliver outstanding customer service and support kitchen operations during busy periods.
- Company: Crunch, a vibrant eatery at Old Spitalfields Market.
- Benefits: Competitive pay, flexible hours, free meals, and referral bonuses.
- Other info: Exciting opportunities for growth as we expand with new sites!
- Why this job: Join a fun team and grow your skills in a fast-paced environment.
- Qualifications: Customer-facing experience and strong communication skills preferred.
The predicted salary is between 12 - 13 £ per hour.
Crunch is seeking a friendly, organised, and energetic Cashier to join our front‑of‑house team at Old Spitalfields Market. We are located at Unit 5, The Kitchens, Spitalfields Market, 16 Horner Square, London, E1 6EW. We’re looking for someone who enjoys working with people, has a great eye for detail, and thrives in a fast‑paced environment. If you take pride in delivering excellent service and are confident stepping into the kitchen to support during busy periods, we’d love to hear from you.
Key Responsibilities
- Deliver outstanding customer service by greeting customers with a smile, taking orders efficiently, and creating a welcoming and professional experience from start to finish.
- Operate the till accurately, handling transactions, processing orders, and issuing receipts with speed and precision.
- Pack delivery orders with care for platforms like Deliveroo and Uber Eats, ensuring all items are correct, well‑presented, and packed according to company standards.
- Maintain a clean and organised front‑of‑house, keeping counters, customer areas, and the till station clean, tidy, and ready throughout your shift.
- Support stock control for front‑of‑house essentials like packaging and napkins, restocking when needed.
- Work closely with the kitchen team to ensure smooth communication and efficient order flow, especially during busy periods.
- Support kitchen operations when required, stepping into the kitchen during peak times to assist with service and ensure orders are delivered quickly and to standard.
- Follow opening and closing procedures, setting up and closing down the front‑of‑house area in line with company standards.
What We Offer
- Competitive pay: £12.71 – £13.50 per hour.
- Flexible working hours – we work around you.
- Shifts available between 10:00 and 22:00.
- Free meals on shift.
- Uniform provided.
- £300 referral bonus.
- Fully structured paid training.
- Real opportunities for growth as we expand with new sites coming soon.
Requirements
- Previous customer‑facing experience (preferred).
- Strong communication and interpersonal skills.
- Great attention to detail, especially when packing orders.
- Comfortable using tills and handling payments.
- Positive and proactive attitude.
- Ability to stay calm under pressure and multitask efficiently.
- Basic understanding of food hygiene and safety.
Kitchen / Chef Support Skills (Required for busy periods)
- Ability to work on a fast‑paced service line when needed.
- Basic cooking skills (e.g., assembling burgers/sandwiches, fries, simple prep).
- Understanding of food quality, consistency, and presentation.
- Confidence working with kitchen equipment (grill/plancha, fryer – training provided).
- Strong awareness of hygiene, cross‑contamination, and safety standards.
- Ability to follow kitchen SOPs and instructions from the Head Chef.
- Team player mindset – stepping in where needed to support service.
We’re looking forward to hearing from you.
Front of House Team Member employer: Crunch - #sandwich[up]rising
Crunch is an exceptional employer that values its team members by offering competitive pay, flexible working hours, and free meals during shifts. Located in the vibrant Old Spitalfields Market, our work culture promotes collaboration and growth, providing real opportunities for career advancement as we expand. Join us to be part of a friendly and energetic environment where your contributions are recognised and appreciated.
![Crunch - #sandwich[up]rising](https://partners-cdn.studysmarter.de/media/uploads/sites/2/2026/03/aa97b07cc85699dc/crunch.com.png)
Contact Details:
Crunch - #sandwich[up]rising Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crunch. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibe.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering outstanding service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take pride in your appearance and are serious about the role. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and energetic personality shine through! We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you love working in customer service.
Be Detail-Oriented:Since attention to detail is key for this role, make sure to highlight any relevant experience where you’ve demonstrated this skill. Whether it’s packing orders or handling transactions, we want to know how you ensure everything is spot on!
Tailor Your Application:Take a moment to read the job description carefully and tailor your application to match. Use similar language and phrases that Crunch uses, showing us that you understand what we’re looking for in a Front of House Team Member.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team at Old Spitalfields Market!
How to prepare for a job interview at Crunch - #sandwich[up]rising
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Front of House Team Member. Familiarise yourself with customer service expectations, till operations, and how to maintain a clean and organised space. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with customers, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've provided excellent service or resolved issues. A friendly attitude and a smile can go a long way in making a great impression!
✨Prepare for Fast-Paced Scenarios
Crunch is looking for someone who thrives under pressure. Be ready to discuss how you handle busy periods and multitask effectively. You might even want to practice answering questions while simulating a busy environment to showcase your ability to stay calm and efficient.
✨Understand Kitchen Support Basics
Since you'll be stepping into the kitchen during peak times, brush up on basic cooking skills and food hygiene standards. Knowing how to assemble simple dishes and understanding safety protocols will show that you're a team player who can support the kitchen when needed.
