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- Tasks: Greet members, check them in, and assist with requests while maintaining a welcoming atmosphere.
- Company: Join Crunch, a fun gym that combines fitness with entertainment and promotes a 'No Judgments' philosophy.
- Benefits: Enjoy a vibrant work environment, employee training, and opportunities to inspire others in their fitness journeys.
- Why this job: Be part of a diverse team that values health, fitness, and community engagement.
- Qualifications: Energetic, enthusiastic individuals passionate about health and fitness; no prior experience required.
- Other info: Participate in monthly meetings and training sessions to enhance your skills.
The predicted salary is between 18000 - 30000 £ per year.
Greet all members & guests with a smile and wish them well as they exit the club.
Check in all members and guests in accordance with company procedures.
Facilitate any messages on club software at member check-in.
Answer phones in a courteous, helpful, professional manner.
Communicate special events to members and guests.
Maintain an atmosphere that makes members feel welcome.
Facilitate all member requests or forward to a manager.
Maintain a professional disposition at all times.
Sell retail products.
Facilitate payment of member services in accordance with company procedures.
Know club facility, services, and schedules.
Maintain a clean and organized work area.
Assist in all projects as delegated by club management.
Follow all policies and procedures in the Employee Handbook.
Complete opening and closing duties.
Meetings: Monthly or Weekly Department Meetings, Employee Training Meetings.
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job; it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch’s signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Future Opening: Front Desk Associate employer: Crunch Fitness
Contact Detail:
Crunch Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Future Opening: Front Desk Associate
✨Tip Number 1
Familiarise yourself with Crunch's 'No Judgments' philosophy. Understanding this core value will help you connect with the team and demonstrate your alignment with their culture during any interactions.
✨Tip Number 2
Visit a local Crunch gym to experience the atmosphere firsthand. This will not only give you insights into the member experience but also provide you with talking points when discussing your passion for fitness in interviews.
✨Tip Number 3
Engage with current employees on social media or professional networks like LinkedIn. Ask them about their experiences and what they love about working at Crunch, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you would handle various member requests and situations. Think of examples from your past experiences that showcase your customer service skills and ability to maintain a welcoming environment.
We think you need these skills to ace Future Opening: Front Desk Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Front Desk Associate at Crunch. Highlight your customer service skills and enthusiasm for health and fitness in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in customer service or fitness environments. Emphasise any previous roles where you greeted customers, handled inquiries, or maintained a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and your ability to create a positive environment for members and guests. Mention specific examples of how you've contributed to a team or enhanced customer experiences in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Front Desk Associate role.
How to prepare for a job interview at Crunch Fitness
✨Show Your Enthusiasm
Make sure to express your passion for health and fitness during the interview. Crunch is looking for energetic individuals, so let your enthusiasm shine through when discussing your interest in fitness and how you can inspire others.
✨Know the Company Culture
Familiarise yourself with Crunch's 'No Judgments' philosophy and how it shapes their environment. Be prepared to discuss how you would contribute to maintaining a welcoming atmosphere for all members and guests.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to greet members warmly, handle inquiries professionally, and manage any requests efficiently.
✨Be Ready to Discuss Teamwork
Since you'll be working closely with club management and other staff, be ready to talk about your experience in team settings. Share how you’ve collaborated on projects or contributed to a positive work environment in previous roles.
