Member Services Representative - Overnight in City of Westminster

Member Services Representative - Overnight in City of Westminster

City of Westminster Full-Time On-site
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Benefits:

  • Free uniforms
  • Training & development
  • Wellness resources

Reports to:

  • Manager

Requirements:

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills

Special Skills:

  • Strong customer service skills

Responsibilities:

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties

Meetings:

  • Monthly or Weekly Department Meetings Employee Training Meetings

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Member Services Representative - Overnight in City of Westminster employer: Crunch Fitness

Crunch Fitness is an exceptional employer that fosters a vibrant and inclusive work culture, where passionate individuals can thrive in their fitness careers. With opportunities for advancement, comprehensive training and development, and wellness resources, employees are empowered to grow both personally and professionally while inspiring others to achieve their fitness goals. Located in a dynamic environment, Crunch offers a unique blend of fun and fitness, making it an ideal place for those looking to make a meaningful impact in the health and wellness industry.

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Contact Details:

Crunch Fitness Recruitment Team