Personal Training Manager

HERE WE GROW AGAIN! Come join us and become part of the greatest growth story to ever be told in the fitness industry.

Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job. It’s an opportunity to inspire others to reach their fitness goals. Our No Limit philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Position Overview

Join our team as the Personal Training Manager and be a driving force behind a high-performance, high-care culture that prioritises speed, urgency, and exceptional results through member integration, programming, and development. Create a welcoming and inclusive club environment that fosters goal achievement without judgement.

Responsibilities

• Administer and manage the CrunchOne Kickoff experience, leading by example, coaching, and guiding to acquire personal training clients.
• Proactively generate personal training client leads and expand the client base for the team.
• Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.
• Contribute to the development and enhance the fitness expertise of all Crunch team members.
• Achieve targets for both new client acquisition and existing client retention for the club.
• Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.
• Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
• Ensure accurate administration of PT services, including client programming and progress tracking.
• Maintain meticulous reporting and data to gain insights into the department's performance.
• Strategically allocate and direct resources based on key performance indicators (KPIs) and organisational priorities.
• Provide exceptional customer service by responding to all member inquiries within 24 hours.
• Collaborate closely with the General Manager to uphold the highest standards in the club experience.

Qualifications

• 2+ years of personal training experience preferred.
• Proven experience in executing plans and managing key performance indicators (KPIs).
• 3+ years of experience in managing and leading a team of 8-15 employees preferred.
• Solid understanding of the fitness industry, market trends, and key business drivers.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Nationally Recognised Certified Personal Training License.

Our Core Values

• Communication is Key - Clarity and transparency with our processes and expectations.
• Leaders Grow Leaders - We empower, develop, and support each other through shared commitment.
• All In, All The Time - We give 100% without hesitation.
• Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow.
• Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community.

Education Requirements: Diploma or degree preferred.

Are you ready to take on this dynamic role and drive success in our fitness community? Join us in creating a positive and results-driven environment!

Compensation: $38,000.00 - $42,000.00 per year.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals.