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- Tasks: Quote, book, and invoice cruise bookings while delivering outstanding customer service.
- Company: Join Cruiseabout, a supportive team passionate about cruising.
- Benefits: Enjoy travel perks, career progression, and a great workplace culture.
- Other info: Diverse crew, tailored training, and commitment to sustainability.
- Why this job: Turn your love for cruising into a rewarding career with endless opportunities.
- Qualifications: Passion for travel, strong problem-solving skills, and a drive for results.
The predicted salary is between 30000 - 40000 £ per year.
Overview: Cruise Consultant (Cruiseabout) – St Ives, NSW.
Brand: Cruiseabout. Work type: Full time. Location: New South Wales. Categories: Sales and Customer Service.
Turn Your Love of Cruising into a Dream Career! Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between? Have a passion for turning travel dreams into unforgettable cruise adventures? Cruiseabout is searching for cruise enthusiasts to join our Mermaid Waters store. If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
Why You’ll Love Working Here: this isn’t just a job, it’s a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be celebrated for your wins. With travel perks, real career progression, and a culture our people rated 94% Great Place to Work, you’ll feel at home from day one.
What You’ll Be Doing:
- Quote, book, and invoice cruise bookings and packages with accuracy
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximise opportunities through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise
Who We’re Looking For:
- You’re passionate, driven, and love working toward results, especially when travel is involved.
- Previous travel or cruise experience (preferred but not essential)
- GDS experience (preferred but not essential)
- A keen eye for detail and strong problem-solving skills
- The ability to thrive in a fast-paced environment
- Motivation, organisation, and a love of exceeding expectations
What’s In It For You:
- Cruise Perks Galore: opportunities for onboard ship inspections and exclusive cruise discounts
- See the World: industry travel discounts and sponsored Familiarisation Cruises
- Award-Winning Culture: Great Place to Work score and supportive environment
- Diverse & Inclusive Crew: Equal Opportunity Employer
- Learn & Grow: tailored Learning & Development pathways and cruise product training
- Exclusive Staff Benefits: discounts and employee programs
- Endless Career Opportunities: promotion from within
- Health & Wellbeing: corporate health insurance discounts, gym access, and wellness initiatives
- Mental Health Support: Employee Assistance Program for you and family
- Social & Industry Events: awards nights and global conferences
- Giving Back: parental and volunteer leave and charitable giving opportunities
- Sustainability at the Helm: commitment to oceans and sustainable practices
Travel Consultant in London employer: Cruiseabout
Contact Detail:
Cruiseabout Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in London
✨Tip Number 1
Get to know the company inside out! Research Cruiseabout and their culture, values, and the types of cruises they offer. This way, when you chat with them, you can show off your passion for cruising and how you fit right into their crew.
✨Tip Number 2
Practice your pitch! Think about how you can turn your love for cruising into a compelling story. When you get the chance to speak with them, share your experiences and why you’re excited about helping others plan their dream getaways.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cruiseabout family and ready to set sail on this exciting journey.
We think you need these skills to ace Travel Consultant in London
Some tips for your application 🫡
Show Your Passion for Cruising: When writing your application, let your love for cruising shine through! Share your personal experiences and what makes cruising special for you. We want to see that enthusiasm in your words!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant travel or customer service experience, even if it’s not directly related to cruising. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate effectively, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cruiseabout
✨Know Your Cruises
Make sure you brush up on different types of cruises, from ocean to river. Being able to discuss your personal experiences and favourite destinations will show your passion and knowledge, which is key for a Travel Consultant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding service in previous roles. Think about times when you went above and beyond for a customer, as this will resonate well with the interviewers looking for someone who can excel in customer interactions.
✨Be Ready to Sell
Since upselling and cross-selling are part of the job, come prepared with strategies on how you would recommend additional services or upgrades. This could be based on your own travel experiences or hypothetical scenarios that demonstrate your sales acumen.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.