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- Tasks: Engage with customers to sell amazing cruise experiences and exceed sales targets.
- Company: Join a rapidly expanding Cruise Club UK with a vibrant sales team.
- Benefits: Earn a competitive salary, bonuses, and enjoy flexible home-based work.
- Why this job: Turn your passion for travel into a rewarding career with fantastic earning potential.
- Qualifications: Experience in cruise sales and a strong customer service focus are essential.
- Other info: Enjoy regular fam trips and ongoing training to enhance your skills.
The predicted salary is between 30000 - 70000 £ per year.
Cruise Club UK wishes to expand the sales family and the role of Cruise/Holiday Sales Consultant has become available for an ambitious sales specialist who are highly motivated in delivering excellent customer service, building rapport and delivering sales.
As the company is rapidly expanding, we are looking for outstanding sales individuals to come and work with us.
This is an amazing opportunity which offers:
- A competitive basic salary of £24k plus a guaranteed £6k bonus
- Our best sales agents annually earn £35,000 to £70,000 including bonusses.
- On-going training and support to enable you to become the best in class.
- Regular fam trips so you can experience new ships or destinations.
- Fully home-based option with equipment provided.
- Cruise Club UK operates a performance related incentive scheme which includes various measures of success and rewards individual’s excellent sales performance.
If you have a passion for all things cruise, selling, delivering excellent service, bringing new initiatives to the forefront we would like to hear from you.
Key Responsibilities:
- Taking enquires over the phone and via email for a variety of cruise itineraries.
- Offering a friendly informative service.
- Closing the sale to confirm the customers cruise itinerary with accuracy.
- Reaching and exceeding sales targets to earn additional commission & bonuses.
- Ability to identify and act on up selling opportunities.
- Administration duties to complete customer transactions.
Experience:
The successful candidate will have strong Cruise Sales experience and be extremely customer focused to offer exceptional service preferably gained within the Travel Industry.
- A keen interest and enthusiasm for Travel, Cruise Sales providing a quality service to our customers.
- Strong administration and organisational skills
- Excellent interpersonal skills and ability to communicate effectively with all internal and external customers
- Motivated and have the ability to achieve/exceed personal & business sales targets
- Able to work as part of a team and with other teams as well as unsupervised
- Able to perform under pressure in a busy environment
- A responsible attitude including use of own initiative and adaptability.
Applicants must have the legal right to live & work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates
Job Types: Full-time, Permanent
Pay: £30,000.00-£70,000.00 per year
Additional pay:
- Bonus scheme
- Commission pay
- Performance bonus
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Transport links
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
Education:
- GCSE or equivalent (preferred)
Experience:
- Cruise Sales: 2 years (preferred)
- Customer service: 2 years (preferred)
License/Certification:
- Driving License (preferred)
Work Location: Hybrid remote in Manchester M25 1AN
Cruise Sales Specialist employer: Cruise Club UK
Contact Detail:
Cruise Club UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Sales Specialist
✨Tip Number 1
Get to know the company inside out! Research Cruise Club UK, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for cruising, making you stand out from the crowd.
✨Tip Number 2
Practice your pitch! Before any interviews or calls, rehearse how you’d sell a cruise package. Think about how you can highlight your customer service skills and sales experience. The more confident you are, the better you'll connect with potential employers.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it shows you're genuinely interested in being part of the Cruise Club family!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining us at Cruise Club UK. Let’s get you on board!
We think you need these skills to ace Cruise Sales Specialist
Some tips for your application 🫡
Show Your Passion for Cruises: When you're writing your application, let your love for all things cruise shine through! Share any personal experiences or knowledge about cruises that can set you apart from the crowd. We want to see that enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in cruise sales and customer service. Use keywords from the job description to show us you’re a perfect fit for the role. It’s all about making that connection!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you an outstanding candidate. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Cruise Club UK
✨Know Your Cruises
Before the interview, brush up on your cruise knowledge. Familiarise yourself with popular itineraries, cruise lines, and current trends in the industry. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific sales achievements from your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight how you exceeded targets or turned a difficult customer into a loyal one.
✨Demonstrate Customer Service Excellence
Think of examples where you provided exceptional customer service. Be ready to explain how you build rapport with clients and handle complaints. This is crucial for a role that focuses on delivering excellent service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company culture, training opportunities, or what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.