At a Glance
- Tasks: Drive employee engagement and wellness initiatives while supporting team communication onboard.
- Company: Join a vibrant cruise academy focused on crew welfare and cultural engagement.
- Benefits: Enjoy a competitive salary, shared accommodation, and a 6:2 work rotation.
- Other info: Entry-level position with opportunities for growth in a dynamic shipboard environment.
- Why this job: Be a key player in creating a positive onboard culture and making a real difference.
- Qualifications: 1 year of experience in customer engagement or HR roles; strong communication skills required.
The predicted salary is between 28000 - 35000 £ per year.
The Engagement Specialist is responsible for driving employee engagement, wellness, recognition, and communication programs onboard. This role serves as a key cultural ambassador, ensuring that crew welfare initiatives are implemented effectively and that all team members feel supported, celebrated, and informed. Working in collaboration with HR leadership, the Engagement Specialist facilitates activities, maintains communication platforms, delivers key training programs, and supports compliance with safety, HR, and audit standards.
Key Responsibilities
- Crew Welfare & Wellness
- Lead all crew welfare initiatives, including planning and promotion of Fun Team activities.
- Manage the crew bicycle and barbershop programs, ensuring safety, compliance, and accessibility.
- Maintain and monitor all Fun Team resources and equipment, ensuring upkeep and brand consistency.
- Actively support employee wellness programs and promote a healthy onboard culture.
- Employee Recognition & Engagement
- Organise and manage all recognition programs.
- Support HR leadership with engagement surveys, family meetings, and town halls.
- Coordinate teammate surveys, including new hire and experience feedback, and report on insights.
- Internal Communication
- Maintain branded communication boards and crew-facing publications in line with corporate standards.
- Ensure timely and accurate delivery of the Daily Compass and internal crew communications.
- Draft and support distribution of shipwide notices and HR communications in collaboration with the HR Director.
- Operational Support & Compliance
- Manage the Learning Resource Centre (LRC), ensuring systems, facilities, and libraries meet standards.
- Support shipboard operations by ensuring compliance with safety, environmental, and MLC requirements.
- Prepare for audits and inspections, ensuring records and HR spaces meet compliance expectations.
- Manage cost efficiency within the HR department, ensuring optimal use of resources.
- Set up and break down crew events and functions in accordance with health and safety protocols.
- Actively support the onboarding of new crew, welcoming and integrating new team members.
- Plan and facilitate Behind the Fun tours, creating memorable guest experiences.
- Co-deliver regulatory training programs with the Learning & Development Manager.
- Deliver all required training independently in the absence of the Learning & Development Manager.
Skills, Knowledge & Expertise
- Experience & Background
- Minimum 1 year of experience in a high customer engagement or employee-facing role.
- Background in employee engagement, HR operations, or event management preferred.
- Experience facilitating meetings, events, or presentations to large groups is a strong asset.
- Education & Certifications
- Minimum of an undergraduate degree or equivalent required.
- Degree in Human Resources, HR Development, or similar field preferred.
- Certifications in coaching, facilitation, or event planning considered an advantage.
- Communication & Interpersonal Skills
- Strong public speaking and presentation skills; able to speak confidently in group and one-on-one settings.
- Excellent business writing, active listening, and interpersonal communication skills.
- Friendly, clear, and assertive communicator with fluency in spoken and written English.
- Technical & Administrative Skills
- Proficient in Microsoft Office (intermediate level or higher).
- Strong attention to detail and proven ability to manage administrative tasks accurately.
- Able to work independently, reliably, and proactively, with minimal supervision.
- Professional Attributes
- Positive, enthusiastic, and flexible team player.
- High ethical standards and professionalism.
- Passionate about supporting and uplifting others, with a genuine interest in employee experience and culture.
6:2 rotation (6 consecutive months onboard, followed by 2 months of vacation). Contracts auto renewed upon successful completion. Shared accommodation (2 people per cabin). This is an entry level role in the Shipboard Human Resources Team. Full-time.
Team Engagement Specialist employer: Cruise Academy
As a Chef de Partie Butcher with us, you will join a dynamic and supportive team dedicated to culinary excellence aboard our cruise ship. We offer a unique work environment that fosters professional growth, with opportunities to refine your skills in butchery while enjoying a 6/2 rotation that allows for ample time off. Our commitment to food safety and quality, combined with a diverse cultural atmosphere, makes us an exceptional employer for those seeking a rewarding career in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Team Engagement Specialist
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Cruise Academy!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Cruise Academy.
We think you need these skills to ace Team Engagement Specialist
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Cruise Academy. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Cruise Academy and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Cruise Academy. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Cruise Academy's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Cruise Academy
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Cruise Academy.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Cruise Academy will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Cruise Academy and how you would contribute to adapting HR strategies.
