Lounge Technician

Position Summary

The Lounge Technician plays a key role in delivering world-class entertainment experiences for guests.

This position requires technical expertise, attention to detail, and a commitment to safety while supporting events and productions across multiple venues onboard.

Key Responsibilities

• Execute all events and production elements in assigned lounges, prioritizing safety at all times.
• Communicate professionally with Supervisors, Music Managers, Company Managers, Vocal Captains, and Guest Entertainers.
• Provide clear and timely updates to the Senior Production Manager regarding technical assistance needs.
• Operate audio systems proficiently, including digital consoles and associated equipment, while continuously developing technical skills.
• Set up band equipment, including microphones, amplifiers, Aviom systems, music stands, and cables, and ensure readiness for performances.
• Operate lighting systems, including MA Lighting, LED fixtures, video playback, and processing equipment.
• Learn and apply basic automation operations, including Fire Curtain, Safety E-Stop, screens, and curtains.
• Support Guest Entertainer requirements for lighting, audio, A/V setups, and stage cues.
• Assist with equipment maintenance, repairs, and inventory reporting in collaboration with the technical team.

Skills, Knowledge & Experience

• Advanced technical proficiency, with demonstrated knowledge of audio, lighting, and A/V systems, including full band setups, signal flow, and equipment configuration.
• Ability to operate, maintain, and troubleshoot professional-grade systems used in live entertainment environments.
• Strong troubleshooting and problem-solving skills, with the ability to respond quickly and effectively to technical issues in a high-pressure, time-sensitive setting.
• Collaborative work style, with proven capacity to work as part of a multidisciplinary team.
• Ability to support performers, stage staff, and Entertainment leadership while maintaining smooth show operations in a dynamic, fast-paced lounge environment.
• Excellent written and verbal communication skills, with the ability to convey technical information clearly.
• Strong organizational abilities for equipment management, show preparation, and documentation.
• Strong commitment to maintaining a safe working environment by adhering to all company policies, safety procedures, and compliance standards.
• Proactive approach to identifying potential hazards and ensuring safe equipment operation.

Non-Negotiable Requirements

• Proficient command of the English language, both spoken and written, ensuring clear communication with team members, performers, and guests.

Strongly Preferred

• Prior experience in live event production, technical theatre operations, or similar performance-driven environments.
• Familiarity with backstage workflows, cueing, and event-ready technical preparation is an advantage.

Contract Details

• 6/2 rotation: continual rotations of 6 months onboard followed by 2 months of vacation.
• Shared cabin with private bathroom facilities.
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