At a Glance
- Tasks: Lead a team to create unforgettable guest experiences through fun activities.
- Company: Join a vibrant cruise line dedicated to exceptional entertainment.
- Benefits: Enjoy a unique 6/2 work rotation with a private cabin and vacation time.
- Other info: Show your personality in a short video to stand out!
- Why this job: Be the life of the party while making lasting memories for guests.
- Qualifications: Experience in entertainment roles and a flair for public speaking.
The predicted salary is between 31500 - 38500 £ per year.
The Activity Manager is responsible for leading a team in providing a safe, fun, and consistently elevated guest experience across all activities within the entertainment and activity area. The Activity Manager actively trains and supports Entertainment teammates, and collaborates with fellow Entertainment leaders, shipboard partners, and shoreside partners to maximize the onboard activity program and overall guest experience.
Key Responsibilities:
- Take ownership of consistent product delivery, ensuring each guest interaction meets or exceeds brand standards for the guest experience.
- Lead the delivery and hosting of all activity programs in alignment with the Cruise Director.
- Emcee activity events to the elevated standards of the company.
- Champion service excellence and regularly meet with Activity Staff to collect feedback on the guest experience.
- In collaboration with the Cruise Director, ensure that all entertainment, activity, and recreation spaces operate in alignment with guest needs and complement the overall Entertainment programming, production standards, and operations schedule.
- Maintain organized and thorough records of all safety and maintenance-related items for areas of responsibility.
- Ensure all Activity Staff are trained and fully understand protocols.
- Collaborate with all accountable parties to ensure activity venues are safe to operate and in good working order.
- Ensure all areas are staffed with a safe number of appropriately trained team members.
Skills, Knowledge & Experience:
- Demonstrated understanding of the fundamental principles of guest experience and hospitality operations.
- Comprehensive knowledge, enthusiasm, and ability to implement an engaging and high-quality activity program.
- Ability to provide experiences for individuals of all ages and abilities.
- Confident, charming, charismatic, and energetic stage style.
- Controlled, natural, and easy-to-watch delivery style that is engaging, humorous, and endearing.
- Robust leadership abilities.
- Capacity to oversee large, diverse, and multicultural teams.
Non-Negotiable Requirements:
- Shipboard experience in the role or a similar role within the Entertainment department is mandatory.
- A brief video presentation showcasing the candidate’s personality, communication abilities, and public speaking skills is required. The video does not need to be professional, but it must accurately represent the candidate’s genuine appearance.
Contract Details:
- 6/2 rotation: continual rotations of 6 months onboard followed by 2 months of vacation.
- Single cabin with private bathroom facilities.
Activity Manager employer: Cruise Academy
As a Chef de Partie Butcher with us, you will join a dynamic and supportive team dedicated to culinary excellence aboard our cruise ship. We offer a unique work environment that fosters professional growth, with opportunities to refine your skills in butchery while enjoying a 6/2 rotation that allows for ample time off. Our commitment to food safety and quality, combined with a diverse cultural atmosphere, makes us an exceptional employer for those seeking a rewarding career in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Activity Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cruise Academy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cruise Academy
Don't be shy about reaching out to Cruise Academy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Activity Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cruise Academy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cruise Academy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
