As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency..
Responsibilities
- Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover..
- Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance..
- Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently..
- Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction..
- Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels..
- Stock Management: Monitor inventory levels and place orders to ensure adequate supplies..
- Operational Efficiency: Optimize workflow and identify opportunities for improvement..
- Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow..
- Communication: Maintain effective communication with the kitchen staff, management, and other team members..
About You
- Proven experience in a restaurant supervisor role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Friendly and approachable.
- Positive mindset with a problem-solving attitude.
- Ability to thrive under pressure and maintain composure.
- Genuine passion for delivering an outstanding guest experience.
What We Offer
- Competitive hourly wage + service charge + tips.
- Flexible work schedules.
- 50% staff discount at all our associated venues.
- 20% friends and family discount at all our associated venues.
About Us
We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves.
More Details
Hourly Rate: £13-15. Service Charge Estimate per hour: £4-6. Total Hourly Rate inc SC: £17-21.
Schedule
Full-Time 35-38 hours per week. Tuesday - Thursday: 4 pm - 11 pm. Friday - Saturday: 12:30 pm - 11 pm. Sunday - Monday: Off
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Sunday 11:30-10:30 (5 shifts/week) 42-45hrs
Salary: £15 – £20 hourly
Benefits: Including service charge
About Crudo Restaurant & Tiny Wine Bar :
Crudo is a modern Latin-inspired restaurant group in London, known for fresh ceviches and vibrant flavours. We're a growing team that values creativity, collaboration and offers opportunities to learn and grow.
#J-18808-Ljbffr
Bar / Restaurant Supervisor employer: Crudo Restaurant & Tiny Wine Bar
Crudo Restaurant & Tiny Wine Bar is an exceptional employer, offering a unique opportunity to be part of a dynamic and evolving hospitality space in East London. With a focus on creativity and collaboration, employees can expect a supportive work culture that encourages personal growth and development, alongside the chance to learn from a diverse range of culinary talents. The intimate setting fosters a strong sense of community, making it an ideal place for those passionate about food and hospitality to thrive.
Contact Details:
Crudo Restaurant & Tiny Wine Bar Recruitment Team
