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For Companies At a Glance
- Tasks: Manage client relationships and oversee exciting digital projects in a dynamic agency.
- Company: Crucible, a vibrant digital agency in London focused on property and construction.
- Benefits: Competitive salary, flexible hours, and a fun work environment.
- Other info: Opportunity to grow in a supportive and innovative agency culture.
- Why this job: Be the key link between clients and our team, making digital experiences enjoyable.
- Qualifications: Strong communication skills and a passion for all things digital.
The predicted salary is between 35000 - 40000 £ per year.
Crucible is a digital agency based in London, focused on the property and construction sector. We deliver WordPress builds, ongoing website support, and performance marketing.
We're looking for an Account Manager to own relationships across the business. You'll be the glue between clients and our delivery team, keeping projects moving, clients engaged, and the work exciting.
Day to Day
Your time will be split between client calls, responding to emails, and managing an active backlog of support and improvement work. You'll proactively identify opportunities to improve clients' websites, pitch those ideas back to clients, and brief them through to our development team for delivery. Some content changes you'll handle directly yourself, no dev knowledge needed. On larger projects, you'll be involved from design through to QA, keeping the client informed and enthusiastic throughout. The goal is simple: make working with Crucible an enjoyable experience.
What We're Looking For:
- A strong communicator, clients should enjoy hearing from you
- Real interest in digital: websites, SEO, design, how things work online.
- Agency experience preferred but not essential
- Organised and proactive, comfortable owning a portfolio independently
- No coding required, but you should care about how websites are built and why
Digital Account & Operations Manager in City of London employer: Crucible
Contact Detail:
Crucible Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Account & Operations Manager in City of London
✨Tip Number 1
Get to know the company inside out! Research Crucible's projects and values so you can chat about them during interviews. Show us that you're genuinely interested in what we do, especially in the property and construction sector.
✨Tip Number 2
Practice your communication skills! As an Account Manager, you'll need to keep clients engaged and excited. Try role-playing with a friend or family member to nail down how you'd pitch ideas and handle client calls.
✨Tip Number 3
Be proactive! Think of ways to improve websites before you even start the job. Jot down some ideas you have for potential clients and be ready to share them. We love seeing initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at Crucible. Don’t miss out on this opportunity!
We think you need these skills to ace Digital Account & Operations Manager in City of London
Some tips for your application 🫡
Show Your Passion for Digital: Let us see your enthusiasm for all things digital! Mention any relevant experience or projects that showcase your interest in websites, SEO, and design. We love candidates who are genuinely excited about the industry.
Tailor Your Application: Make sure to customise your CV and cover letter for the Account & Operations Manager role. Highlight your communication skills and any experience managing client relationships. We want to know how you can be the glue between clients and our team!
Be Organised and Proactive: In your application, demonstrate your organisational skills and proactive approach. Share examples of how you've managed multiple tasks or projects simultaneously. We’re looking for someone who can handle a busy portfolio with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Crucible!
How to prepare for a job interview at Crucible
✨Know Your Stuff
Familiarise yourself with Crucible's work in the property and construction sector. Understand their services, especially around WordPress builds and performance marketing. This will help you speak confidently about how you can contribute to their projects.
✨Show Off Your Communication Skills
As a Digital Account & Operations Manager, strong communication is key. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you kept clients engaged and informed, as this will resonate well with the interviewers.
✨Be Proactive
Demonstrate your proactive nature by coming up with ideas on how to improve client websites or enhance their experience with Crucible. This shows that you're not just reactive but also forward-thinking, which is exactly what they’re looking for.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their current projects, challenges they face, or how they measure success in client relationships. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.