National Accounts - Northern Technical Manager
National Accounts - Northern Technical Manager

National Accounts - Northern Technical Manager

Bury St Edmunds Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of engineers and manage BMS/DDC control systems across national client sites.
  • Company: Join the UK's leading over-50s age inclusive jobs board, promoting diverse talent.
  • Benefits: Enjoy 25 days holiday, private healthcare, and various bonus schemes for your well-being.
  • Why this job: Make a real impact in a strategic role while supporting team growth and client satisfaction.
  • Qualifications: Experience in technical service delivery, especially with BMS or controls systems, is essential.
  • Other info: Applicants must have the right to work in the UK and relevant construction market experience.

The predicted salary is between 36000 - 60000 Β£ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Are you a seasoned BMS engineer ready to step into a leadership role? This is your chance to lead a team of engineers and oversee the delivery of high-quality technical services across a range of national client sites.

As a BMS Technical Manager, you\’ll be responsible for managing service and commissioning activities on BMS/DDC control systems such as Trend, Siemens, and Tridium. You\’ll work closely with engineers, clients, and internal teams to ensure smooth operations, rapid response to breakdowns, and consistent compliance with health and safety standards.

You\’ll also support the growth and development of your team – coaching, guiding, and leading performance reviews to help engineers progress in their careers.

This is a great opportunity for someone looking to move into a strategic and hands-on technical leadership role, where you\’ll have real impact on project delivery, team performance, and client satisfaction.

Key Responsibilities

  • Lead and mentor a team of engineers, supporting their professional growth through appraisals, technical coaching, and development planning.
  • Oversee the servicing, commissioning, and maintenance of BMS/DDC systems (Trend, Siemens, Tridium) across national client sites.
  • Ensure health, safety, and environmental compliance across all operations-daily.
  • Build strong client relationships and act as the technical point of contact, providing solutions and ensuring high-quality service delivery.
  • Respond to breakdowns and coordinate timely resolution in line with SLAs.
  • Manage documentation, reporting, and compliance in line with ISO standards and company procedures.
  • Collaborate with internal teams (Sales, Finance, Coordinators) and external contractors to drive smooth service execution.
  • Support small works and technical queries for new installations, modifications, and upgrades.
  • Maintain accurate engineer scheduling, performance KPIs, and vehicle safety protocols.
  • Identify and promote opportunities for additional work, supporting commercial growth.

Qualifications & Experience

  • Proven experience in technical service delivery or engineering management, ideally in BMS or controls systems.
  • Deep knowledge of DDC control systems (Trend, Siemens, Tridium) and their commissioning.
  • Strong understanding of health and safety compliance and risk assessment processes.
  • Demonstrable leadership experience-able to inspire, guide, and develop engineering teams.
  • Excellent problem-solving skills with a customer-focused approach.
  • Proficiency in Microsoft Office and working knowledge of CAFM/permit systems like Verisae or Ostara.
  • Experience working with ISO compliance and technical documentation standards.

If you\’re looking to lead client growth in a high-impact commercial role – where your sales expertise, sector knowledge, and strategic thinking are truly valued-this is a rare opportunity to take ownership and thrive.

What\’s in it for me?

In addition to your basic salary, there are a variety of additional bonus schemes and benefits on offer to improve your health, wellness, finances and family including:

  • 25 days of holiday (opportunity to buy & sell)
  • 7.5% pension scheme
  • Other earnings schemes including company performance-related bonus scheme & employee referral scheme
  • Competitive sick pay
  • Private Health Care (also including; Discounted gym memberships, savings on home gym equipment, and offers on meal prep partners)
  • Cycle to work scheme up to the value of a value up to Β£2k
  • EV Salary sacrifice scheme – opportunity to lease an EV vehicle via salary sacrifice
  • EV Charger Loan Scheme – opportunity to take an interest-free loan up to the value of Β£1000 to cover the cost of installing an EV charger at your home address
  • Smart Tech Scheme – opportunity to purchase household items up to the value of Β£2000 interest-free
  • Employee discounts with retailers, such as; Red Letter Days, Booking.com, Alton Towers & many more!

APPLY TODAY

* APPLICANTS MUST HAVE A RIGHT TO WORK IN THE UK AND PRIOR EXPERIENCE WORKING IN THE UK CONSTRUCTION MARKET *

Before commencing employment you will be required to fully complete a pre-employment screening process consisting of a basic criminal record and credit check.

Please note that unfortunately, any applicants without the relevant work experience, or the Right To Work in the UK will be unsuccessful.

Crucial People operates as both an Employment Agency and an Employment Business.

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National Accounts - Northern Technical Manager employer: Crucial People

Join a forward-thinking company that values your expertise and offers a supportive work culture where you can lead and mentor a team of engineers. With a strong focus on professional development, competitive benefits including private healthcare, generous holiday allowances, and innovative schemes like the EV Salary Sacrifice, this role provides an excellent opportunity for career growth in a dynamic environment. Located across national client sites, you'll have the chance to make a real impact while enjoying a range of employee discounts and wellness initiatives.
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Contact Detail:

Crucial People Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land National Accounts - Northern Technical Manager

✨Tip Number 1

Familiarise yourself with the specific BMS/DDC control systems mentioned in the job description, such as Trend, Siemens, and Tridium. Having a deep understanding of these systems will not only boost your confidence but also demonstrate your expertise during interviews.

✨Tip Number 2

Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you mentored engineers or improved team performance, as this is a key aspect of the role.

✨Tip Number 3

Network with professionals in the BMS and controls systems industry. Attend relevant events or join online forums to connect with others who may have insights into the company or the role, which can give you an edge in your application.

✨Tip Number 4

Prepare to discuss your approach to health and safety compliance. Given the importance of this in the role, being able to articulate your understanding and experience with risk assessment processes will show that you're a serious candidate for the position.

We think you need these skills to ace National Accounts - Northern Technical Manager

Leadership Skills
Technical Knowledge of BMS/DDC Systems
Client Relationship Management
Health and Safety Compliance
Problem-Solving Skills
Team Development and Coaching
Project Management
Documentation and Reporting Skills
Knowledge of ISO Standards
Proficiency in Microsoft Office
Experience with CAFM/Permit Systems
Risk Assessment Processes
Communication Skills
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in BMS or controls systems, particularly with Trend, Siemens, and Tridium. Emphasise any leadership roles you've held and your ability to mentor and develop teams.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention specific examples of how you've successfully managed technical services and built client relationships.

Highlight Relevant Qualifications: Clearly list any relevant qualifications or certifications you hold that pertain to BMS/DDC control systems and health and safety compliance. This will demonstrate your expertise and commitment to the field.

Showcase Problem-Solving Skills: Provide examples in your application of how you've effectively solved problems in previous roles, especially in high-pressure situations. This is crucial for a role that involves responding to breakdowns and ensuring service delivery.

How to prepare for a job interview at Crucial People

✨Showcase Your Leadership Skills

As a National Accounts - Northern Technical Manager, you'll be expected to lead and mentor a team. Be prepared to discuss your previous leadership experiences, how you've developed teams, and any specific examples of coaching or guiding engineers.

✨Demonstrate Technical Knowledge

Make sure you have a solid understanding of BMS/DDC control systems like Trend, Siemens, and Tridium. Be ready to answer technical questions and provide insights on how you've managed service and commissioning activities in the past.

✨Emphasise Health and Safety Compliance

Given the importance of health and safety in this role, be prepared to discuss your experience with compliance and risk assessment processes. Highlight any specific instances where you ensured safety standards were met in your previous roles.

✨Prepare for Client Relationship Management

Building strong client relationships is key in this position. Think of examples where you've acted as a technical point of contact, resolved client issues, or contributed to high-quality service delivery. This will show your customer-focused approach.

National Accounts - Northern Technical Manager
Crucial People

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