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- Tasks: Support and upgrade building management systems while solving technical issues.
- Company: Leading employee-owned BMS company with a focus on collaboration and wellbeing.
- Benefits: Long-term career development, varied technical work, and strong team culture.
- Other info: Opportunity to work across diverse customer environments and technologies.
- Why this job: Join a respected organisation and make a real impact in smart buildings.
- Qualifications: Experience in BMS support and strong diagnostic skills required.
The predicted salary is between 40000 - 50000 £ per year.
This job is for a Senior BMS Support Engineer in the East of England & Western Home Counties. Are you an experienced BMS Support Engineer looking for a role where your technical capability is genuinely valued, your development is supported, and you can work on a broad range of building management systems across service, upgrades and diagnostics?
Our client is one of the world's largest independently employee-owned BMS companies, delivering high-quality Building Energy Management System solutions across a wide range of commercial and critical environments. Due to continued growth, they are now seeking a Senior BMS Support Engineer to join their established service and support team covering the East of England and Western Home Counties region.
This is an excellent opportunity for a technically capable engineer who enjoys fault-finding, problem-solving, and customer interaction, while also wanting exposure to upgrade and modernisation projects rather than purely reactive service work. The successful candidate will undertake planned preventive maintenance, diagnostics, and support activities for a variety of BMS and control systems in line with agreed service level agreements.
The role will also involve delivering turnkey upgrade solutions ranging from controller replacements through to larger BMS system upgrades and improvement works. You will also respond to customer callouts and technical issues, systematically identifying faults, resolving system problems and ensuring clients receive a high standard of technical support and service delivery.
Key Responsibilities- Carry out planned preventative maintenance on BMS systems
- Diagnose and resolve hardware and software faults across building control systems
- Respond to reactive service calls and system failures
- Deliver controller replacements and BMS upgrade projects
- Undertake system modifications, improvements and optimisation works
- Liaise directly with customers and provide a high level of technical support
- Produce clear service documentation and technical reports
- Ensure all works are completed safely and in accordance with company standards and SLAs
Applicants should have experience working within the Building Management Systems / Building Controls industry and possess strong diagnostic and fault-finding capabilities. Experience with the following systems is highly desirable:
- Distech Controls
- Trend (including current and legacy products)
Experience with any of the following would also be advantageous:
- Tridium
- Siemens
- Schneider Electric
- Cylon
- Proven BMS service/support engineering experience
- Strong diagnostic and fault-finding skills
- Ability to systematically troubleshoot technical issues
- Good customer-facing and communication skills
- Full UK driving licence
- PC literate and comfortable working with BMS software and associated systems
- Opportunity to join a successful BMS business with strong Employee Value Proposition
- Strong team culture focused on collaboration and wellbeing
- Varied technical work across service, support and upgrade projects
- Long-term career development opportunities within the smart buildings and BEMS sector
- Exposure to a broad range of BMS technologies and customer environments
If you are an experienced BMS Support Engineer looking for a long-term opportunity with a highly respected organisation in the building controls sector, APPLY NOW. You must have a Right To Work in the UK - No sponsorship is available. Please note that, unfortunately, any applicants without the relevant work experience or the Right To Work in the UK will be unsuccessful.
Senior BMS Support Engineer in Cambridge employer: Crucial People
Contact Detail:
Crucial People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior BMS Support Engineer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the BMS industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer for projects or offer to help out in your local community with BMS systems. This not only sharpens your skills but also shows potential employers your commitment.
✨Tip Number 3
Prepare for interviews by brushing up on common BMS scenarios and troubleshooting techniques. Practice explaining your thought process when diagnosing issues, as this will showcase your problem-solving skills to potential employers.
✨Tip Number 4
Don't forget to apply through our website! We have a range of exciting roles that could be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Senior BMS Support Engineer in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in BMS systems and fault-finding skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your technical capabilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about BMS support and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Customer Skills: Since this role involves customer interaction, make sure to mention any experience you have in providing excellent customer service. We love candidates who can communicate effectively and build strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Crucial People
✨Know Your BMS Inside Out
Make sure you brush up on your knowledge of Building Management Systems, especially the ones mentioned in the job description like Distech Controls and Trend. Be ready to discuss your hands-on experience with these systems and how you've tackled specific challenges in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved faults in BMS systems. Think of a couple of tricky situations you've faced and how you systematically approached them. This will demonstrate your technical capability and your ability to think on your feet.
✨Communicate Like a Pro
Since this role involves customer interaction, practice explaining complex technical issues in simple terms. You might be asked how you would handle a customer callout, so be ready to showcase your communication skills and your approach to ensuring client satisfaction.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on common diagnostic techniques and be prepared to discuss how you would approach planned preventative maintenance. Showing that you can think critically about the role will set you apart from other candidates.