At a Glance
- Tasks: Lead exciting projects, ensuring timely delivery and outstanding customer service.
- Company: Dynamic company focused on energy services with a commitment to innovation.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Join a collaborative team and grow your career in a fast-paced environment.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Experience in customer service and project management is essential.
The position operates at a project engineering level and reports to the Projects Director. The role requires someone with an exceptional customer service ethos, strong organisational and effective communications skills. The principle aim of this role is to deliver outstanding service through a process of continuous development and maintenance of effective processes and procedures. A key requirement is the ability to lead projects to ensure they are delivered on time and within budget. The successful candidate will be expected to contribute to the development and implementation of the company’s energy service products and initiatives.
Job Accountabilities:
- Contribute to ensure all new works are priced and quoted within agreed company performance targets
- Contribute to ensure all customer invoices/part invoices/applications are submitted on time with all necessary information in order that payment will be secured.
- Successful delivery of all works under their control, ensuring all works are delivered on time and at the margin approved at the point of sale
- Create technical submittals and O&M documentation
- Create wiring schedule & panel loadings & submit to panel manufacturers
- Write software for Control systems & internal processes
- Create graphics & submit to client with amendments until approved
- Receive completed draft panel drawings from manufacturer, check & adjust / approve
- Send annotated drawings back to manufacturers for correction until correct
- Receive amended drawings, proof changes & issue for client approval
- Correct drawings as per client instruction until correct
- Receive client approval & issue drawings for manufacture according to project timeline
- Oversee installation & provide ongoing support to the install team
- Check stock is delivered to site correctly.
- Ensure method statements & risk assessments reflect current project phase throughout the project & are read by the engineers
- Update MS&RA’s to reflect current stage of project, issue to client, copy to project manager
- Ensure all variation work on projects are accurately captured and raised to the clients for approval
- Work with finance to ensure payments are made by the client within the terms and conditions of the contract
- Forecast labour requirements to help overall staff planning
- Contribute to ensure all reports are submitted to clients within agreed company performance targets
- Work with the administrators in the planning and scheduling of engineers to ensure customer requirements are met on service and projects.
- Take the lead and own customer escalation issues through to conclusion
- Recognise the importance of procedures and processes and adhere to these to deliver a high standard of customer service
- Frequently interface and communicate with customers to assist with account development
- Liaise with internal colleagues to co-ordinate end-to-end delivery of Customer Service
- Work confidently within a pressurised environment, multi-tasking between the different operational disciplines.
- Knowledge of energy management initiatives
- Be aware of and comply with Global Associates ISO 9001 quality management system including all applicable Quality Procedures
Specific Job Knowledge, Skills and Experience:
- Proven experience in a similar role
- Ability to work under own initiative but work as part of a team
- Sales awareness
- Commercial awareness
- Technical expertise on multiple HVAC products
- Strong knowledge of system integration
- Energy awareness
- Good attention to detail
- Exceptional time management and organisational skills
- Self-motivated, responsible and accountable
- Customer Service Skills – ability to communicate effectively both verbally and in writing
- Use of Excel, Word & Outlook and in-house Service Management database & Financial systems
- Financial Experience to P&L level / Customer Service / Project Management / Information Management Experience
- A minimum of three years in a customer service facing environment
Project Engineer employer: Crucial People Ltd
Join a leading Smart Buildings specialist in London, where you'll have the opportunity to manage high-profile construction projects that shape the future of smart, connected buildings. With a strong focus on employee development, you will benefit from a supportive work culture, dedicated teams, and long-term career progression while working on some of the most exciting developments in the UK market. This role offers genuine project ownership and the chance to engage with major contractors and clients, making it an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Project Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Project Engineer role you’re after at Crucial People Ltd.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Crucial People Ltd a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Crucial People Ltd.
✨Apply Through Company Websites
When you spot a role like Project Engineer at Crucial People Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Project Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Project Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Crucial People Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Crucial People Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Crucial People Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with Crucial People Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Crucial People Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
