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- Tasks: Support Building Management Systems and diagnose system faults remotely.
- Company: Join a leading BMS provider in Glasgow with a focus on sustainability.
- Benefits: Competitive salary, private healthcare, pension scheme, and remote work options.
- Why this job: Gain hands-on experience with cutting-edge technologies and make a real impact.
- Qualifications: Experience in BMS or transferable skills from related fields.
- Other info: Full training provided with clear career progression from Technician to Engineer.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Looking to accelerate your career in Building Management Systems? This is a rare chance to join a specialist Energy Management Centre (EMC) team in Glasgow where you’ll receive full training, exposure to leading BMS platforms, and a clear path from Technician to Engineer.
As a BMS Helpdesk Engineer, you’ll remotely support Building Management Systems across a diverse commercial portfolio. Your key responsibilities will include:
- Diagnosing system faults
- Managing alarms
- Optimising energy performance
- Delivering clear, professional technical support to both customers and field technicians
We’re seeking candidates with experience in BMS or transferable skills from Building Services, FM, HVAC, or Controls, with exposure to major BMS platforms such as Siemens, Trend, Tridium, or Distech.
This is an outstanding opportunity to join a market-leading BMS provider, gain hands-on experience with cutting-edge digital building technologies, and make a direct impact on creating smarter, more sustainable buildings.
The benefits are standout:
- £30,600 - £46,000 + performance-related bonus salary (depending on experience)
- Remote options available, but predominantly Glasgow-based
- Entry-level technician position with full training provided
- Private healthcare for you and your family fully paid for by the business
- Contributory pension scheme with additional incentives to contribute via salary sacrifice
Ready to find out more? Apply now or get in touch to have a confidential chat about what this could look like for you.
You must have a Right To Work in the UK - No sponsorship is available. Please note that unfortunately any applicants without the relevant work experience, or the Right To Work in the UK will be unsuccessful.
Crucial People operates as both an Employment Agency and an Employment Business.
BMS Helpdesk Engineer - Glasgow employer: Crucial People Ltd
Contact Detail:
Crucial People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMS Helpdesk Engineer - Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the BMS field on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your technical knowledge about BMS platforms like Siemens and Trend. We want you to feel confident when discussing your experience and how it relates to the role.
✨Tip Number 3
Showcase your soft skills! As a BMS Helpdesk Engineer, communication is key. Practice explaining complex concepts in simple terms, so you can impress during interviews with your ability to support customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace BMS Helpdesk Engineer - Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in BMS, Building Services, or HVAC. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the BMS Helpdesk Engineer role and how your background makes you a great fit. Keep it professional but let your personality come through!
Showcase Your Soft Skills: Since this role involves supporting customers and field technicians, highlight your communication and problem-solving skills. We love candidates who can convey technical information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Crucial People Ltd
✨Know Your BMS Basics
Before the interview, brush up on your knowledge of Building Management Systems. Familiarise yourself with major platforms like Siemens, Trend, Tridium, and Distech. Being able to discuss these systems confidently will show your genuine interest and readiness for the role.
✨Showcase Your Soft Skills
As a BMS Helpdesk Engineer, communication is key. Prepare examples that highlight your ability to deliver clear technical support and manage customer relationships. Think about times when you’ve successfully diagnosed issues or optimised performance in previous roles.
✨Prepare for Technical Questions
Expect questions that test your problem-solving skills and technical knowledge. Practice answering common scenarios related to diagnosing system faults or managing alarms. This will help you demonstrate your analytical thinking and technical prowess during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process, team dynamics, or future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
