At a Glance
- Tasks: Lead the accounts receivable team and ensure accurate billing and cash collection.
- Company: Join CRU International, a leader in business intelligence for metals and mining.
- Benefits: Enjoy a competitive salary, flexible benefits, and professional growth opportunities.
- Other info: Collaborative culture with opportunities to work on diverse projects.
- Why this job: Make an impact in a dynamic environment with industry-leading experts.
- Qualifications: 3-5 years of experience in accounts receivable and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
CRU International is a leading provider of business intelligence and consulting services in the metals, mining, and fertilizer industries. With over 50 years of experience, we offer valuable insights and analysis that help our clients make informed decisions in an ever‑changing global market.
About the role
We are seeking an experienced Customer Accounts Manager to lead the accounts receivable function and ensure accurate billing, effective cash collection, and strong credit control. This is a hands‑on leadership role focused on team development, process improvement, stakeholder collaboration, and maintaining high standards across receivables operations.
Key Responsibilities
- Lead and oversee the Customer Accounts function
- Supervise, support, and develop the Customer Accounts Team
- Ensure invoices are issued accurately and on time
- Monitor cash collection performance and aged debt reports
- Review customer balances, payment allocations, and account reconciliations
- Manage and resolve complex billing and payment disputes
- Ensure customer statements and reminders are issued in line with company policy
- Support month‑end and year‑end close processes
- Prepare and present receivables reporting and KPI updates
- Work closely with Sales, Operations, and Finance teams to resolve account issues
- Maintain strong controls, processes, and compliance within the AR function
- Identify process improvements to increase efficiency and reduce overdue debt
Skills & Experience
- 3‑5 years of experience at senior level, with management experience
- Proven experience in accounts receivable, credit control, or finance supervision
- Experience managing or mentoring finance staff preferred
- Strong understanding of invoicing, collections, reconciliation, and credit control
- Good knowledge of accounting systems and advanced Excel skills
- Excellent leadership, communication, and problem‑solving skills
- Strong analytical and reporting ability
- Confident and professional leader
- Highly organised and detail‑oriented
- Proactive and results‑driven
- Able to influence and communicate effectively across departments
- Calm under pressure and able to handle complex issues
- Ability to manage priorities, deadlines, and stakeholder relationships
What We Offer
- Competitive salary and flexible benefits package.
- Opportunities for professional growth and development as part of a global company.
- A collaborative and supportive work environment.
- The chance to work with industry‑leading experts and over a diverse range of topics and projects.
Customer Accounts Manager (Accounts Receivable) employer: CRU
CRU International is an exceptional employer, offering a dynamic and collaborative work environment where you can thrive as a Customer Accounts Manager. With a strong focus on professional growth, you will have the opportunity to develop your skills while working alongside industry-leading experts in the metals, mining, and fertilizer sectors. Our competitive salary and flexible benefits package, combined with a commitment to process improvement and team development, make CRU International a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Accounts Manager (Accounts Receivable)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Customer Accounts Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching CRU International and understanding their business model. Familiarise yourself with their services in metals, mining, and fertilisers so you can speak confidently about how your experience aligns with their needs.
✨Tip Number 3
Showcase your leadership skills during interviews! Be ready to discuss how you've developed teams and improved processes in your previous roles. Highlight specific examples that demonstrate your ability to manage accounts receivable effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Accounts Manager (Accounts Receivable)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your accounts receivable expertise and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Accounts Manager role. Share specific examples of your achievements in credit control and team development that align with what we’re looking for.
Showcase Your Analytical Skills:Since this role involves a lot of reporting and analysis, make sure to mention your analytical abilities. Talk about how you've used data to improve processes or resolve complex issues in your previous roles. We love numbers as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at CRU
✨Know Your Numbers
As a Customer Accounts Manager, you'll need to demonstrate your understanding of accounts receivable metrics. Brush up on key performance indicators (KPIs) related to cash collection and aged debt reports. Be ready to discuss how you've improved these metrics in previous roles.
✨Showcase Leadership Skills
This role requires strong leadership and team development skills. Prepare examples of how you've successfully managed or mentored finance staff. Highlight specific instances where your leadership made a positive impact on team performance or process improvements.
✨Master the Art of Communication
Effective communication is crucial for resolving billing disputes and collaborating with other departments. Think of examples where you’ve successfully navigated complex issues through clear communication. Practice articulating your thoughts clearly and confidently.
✨Be Process-Oriented
The job involves identifying process improvements to enhance efficiency. Come prepared with ideas on how you’ve streamlined processes in the past. Discuss any tools or systems you’ve used to maintain strong controls and compliance within the accounts receivable function.
