At a Glance
- Tasks: Manage customer accounts, resolve queries, and ensure accurate billing.
- Company: CRU International, a leader in business intelligence for metals and mining.
- Benefits: Competitive salary, flexible benefits, and professional growth opportunities.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Join a supportive team and work with industry experts on diverse projects.
- Qualifications: 2 years in accounts receivable or credit control, strong Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
CRU International is a leading provider of business intelligence and consulting services in the metals, mining, and fertilizer industries. With over 50 years of experience, we offer valuable insights and analysis that help our clients make informed decisions in an ever-changing global market.
About the role
We are seeking a detail-oriented Customer Accounts Advisor to join our finance team. This role is ideal for someone with around 2-3 years of experience in accounts receivable or credit control who enjoys working with customers, resolving queries, and helping to ensure accurate billing and timely cash collection.
Key Responsibilities
- Raise and issue customer invoices accurately and on time
- Allocate incoming payments and reconcile customer accounts
- Monitor aged debt and follow up on overdue accounts
- Resolve invoice queries and discrepancies with customers and internal teams
- Support month-end closing activities and reporting
- Prepare statements and supporting documentation for customers
- Assist with credit control and collection activities
- Communicate professionally with customers regarding outstanding balances
- Work closely with sales, operations, and finance teams to resolve billing issues
Skills & Experience
- 2 years of experience in accounts receivable, credit control, or a similar finance role
- Good understanding of invoicing, payments, and reconciliation processes
- Proficiency in Microsoft Excel and accounting systems/ERP software
- Strong numerical and analytical skills
- Excellent attention to detail and accuracy
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines
- Organised and self-motivated
- Professional and confident when dealing with customers
- Able to work independently and as part of a team
- Proactive in following up outstanding items
- Comfortable working in a fast-paced environment
What We Offer
- Competitive salary and flexible benefits package.
- Opportunities for professional growth and development as part of a global company.
- A collaborative and supportive work environment.
- The chance to work with industry-leading experts and over a diverse range of topics and projects.
Customer Accounts Advisor (Accounts Receivable) employer: CRU
CRU International is an exceptional employer, offering a dynamic and collaborative work environment where you can thrive as a Customer Accounts Advisor. With a strong focus on professional growth, employees benefit from competitive salaries, flexible benefits, and the opportunity to work alongside industry-leading experts in the metals, mining, and fertilizer sectors. Join us to make a meaningful impact while enjoying a supportive culture that values your contributions and encourages development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Accounts Advisor (Accounts Receivable)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in accounts receivable. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of invoicing and reconciliation processes. We recommend practising common interview questions related to customer service and problem-solving to show off your skills.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at CRU International and tailor your approach to highlight how you can contribute to their finance team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Customer Accounts Advisor position.
We think you need these skills to ace Customer Accounts Advisor (Accounts Receivable)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in accounts receivable and credit control. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Accounts Advisor role. Share specific examples of how you've resolved customer queries or managed invoicing processes.
Show Off Your Skills:We love seeing proficiency in Microsoft Excel and accounting systems. If you’ve got any certifications or training in these areas, make sure to mention them. It’ll help us see your potential right away!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CRU
✨Know Your Numbers
Brush up on your knowledge of invoicing, payments, and reconciliation processes. Be ready to discuss specific examples from your previous roles where you successfully managed accounts receivable or resolved billing issues.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, prepare to demonstrate your excellent communication skills. Think of scenarios where you effectively resolved queries or discrepancies with customers and how you maintained professionalism throughout.
✨Be Detail-Oriented
Highlight your attention to detail by discussing how you've ensured accuracy in billing and cash collection in past positions. You might even want to bring along examples of reports or statements you've prepared to showcase your meticulousness.
✨Prepare for Team Collaboration
This role requires working closely with various teams. Be ready to talk about your experience collaborating with sales, operations, and finance teams. Share specific instances where teamwork led to resolving billing issues or improving processes.
