Remote-First Customer Support Ops Manager (Scale-Up)

A mission-driven financial technology company in the UK is looking for a Customer Support Team Lead to manage and optimize operations within their Member Support team. This role will require overseeing daily operations, leading a team of agents, and implementing scalable processes that enhance customer experience. Ideal candidates will have experience in a fintech environment and be comfortable working remotely with infrequent travel to Bristol and London. Strong analytical and leadership skills are essential for success in this fast-paced role. #J-18808-Ljbffr