Customer Care Fitter in Stockton-on-Tees

Customer Care Fitter in Stockton-on-Tees

Stockton-on-Tees Full-Time 40000 - 45000 £ / year (est.) No home office possible
CRP Group

At a Glance

  • Tasks: Diagnose and repair machinery while providing top-notch customer service.
  • Company: Established engineering service business with a focus on growth and development.
  • Benefits: Earn up to £45,000, receive paid training, and gain recognised qualifications.
  • Other info: Join a stable company with excellent progression opportunities and a supportive team.
  • Why this job: Kickstart your career with hands-on training and real-world experience in mechanics.
  • Qualifications: Mechanical aptitude and strong communication skills; hydraulics experience is a plus.

The predicted salary is between 40000 - 45000 £ per year.

A growing and well-established engineering service business is seeking a Mechanical Fitter to join its Doncaster team. This is an excellent opportunity for a mechanically minded candidate looking to build a long-term career with full training, recognised qualifications, and strong earning potential.

Previous experience with hydraulics or hydraulic hoses would be advantageous, although candidates with general mechanical aptitude and a strong work ethic are encouraged to apply.

The Role

Following an initial fully paid two-week training program, the successful candidate will gain a City & Guilds qualification and receive the tools and support needed to succeed in the role. Once trained, the candidate will operate a company van, attending customer sites across the region to repair and maintain machinery, delivering high levels of service and technical support.

Key Responsibilities

  • Attend customer call-outs to diagnose and repair machinery
  • Install, service, and replace hydraulic hoses and related components
  • Promote company products and services to existing and prospective customers
  • Maintain stock levels within the company service vehicle
  • Carry out routine vehicle checks and ensure the van is clean, organised, and fully operational
  • Complete all relevant paperwork and technical documentation accurately
  • Support colleagues across the wider business when required
  • Adhere to all health & safety policies and PPE requirements

Candidate Requirements

  • Mechanical fitting / maintenance experience or strong mechanical aptitude
  • Experience with hydraulics or hoses advantageous but not essential
  • Full UK driving licence required
  • Right to work in the UK (no sponsorship available)
  • Strong communication and customer service skills
  • Ability to work independently and manage time effectively
  • Good manual dexterity and practical problem-solving skills
  • Professional and reliable attitude

What’s On Offer

  • OTE £40,000 – £45,000 per year
  • Fully funded City & Guilds qualification
  • Paid training programme
  • Company van and tools provided
  • Strong progression opportunities – many senior leaders progressed internally
  • Stable, growing business with long-term career prospects

This is an urgent requirement, and suitable applicants will be contacted promptly. If you are mechanically minded and looking for a career with progression, training, and strong earnings, this is an excellent opportunity.

Customer Care Fitter in Stockton-on-Tees employer: CRP Group

Join a stable and growing engineering service business in Cleveland, where you will receive comprehensive training and support to develop your skills as a Mechanical Fitter. With a strong emphasis on employee growth, you will have the opportunity to gain recognised qualifications and enjoy a competitive salary, all while working in a collaborative and dynamic environment that values your contributions and promotes from within.
CRP Group

Contact Detail:

CRP Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Fitter in Stockton-on-Tees

✨Tip Number 1

Get to know the company before your interview! Research their values, recent projects, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your technical skills! Since this role involves mechanical fitting, brush up on your knowledge of hydraulics and machinery. Being able to discuss specific examples from your experience can really set you apart during the interview.

✨Tip Number 3

Don’t underestimate the power of a good follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows that you're proactive and keen to join our growing team.

We think you need these skills to ace Customer Care Fitter in Stockton-on-Tees

Mechanical Fitting
Hydraulics
Technical Support
Customer Service Skills
Communication Skills
Time Management
Manual Dexterity
Problem-Solving Skills
Attention to Detail
Health & Safety Compliance
Organisational Skills
Driving Licence
Ability to Work Independently
Adaptability

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight any mechanical fitting or maintenance experience you have. If you've worked with hydraulics or hoses, mention that too! We want to see how your skills match up with what we're looking for.

Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the role of Customer Care Fitter. Use keywords from the job description to show us you’re a perfect fit!

Be Professional: Keep your application neat and professional. This means checking for typos and ensuring everything is well-organised. A polished application shows us you care about the opportunity and are serious about joining our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get back to you. Plus, it shows us you’re keen on being part of our growing team!

How to prepare for a job interview at CRP Group

✨Know Your Mechanics

Brush up on your mechanical knowledge, especially around hydraulics and hoses. Be ready to discuss any relevant experience you have, even if it's just a strong mechanical aptitude. Showing that you understand the basics will impress the interviewers.

✨Demonstrate Your Customer Service Skills

Since this role involves attending customer sites, highlight any previous experience in customer service. Share examples of how you've effectively communicated with clients or resolved issues, as this will show you're not just technically skilled but also great with people.

✨Be Organised and Professional

The job requires maintaining stock levels and keeping the company van organised. During the interview, convey your ability to manage time and resources effectively. You might even want to mention any systems you use to stay organised in your work.

✨Ask Insightful Questions

Prepare some thoughtful questions about the training programme and career progression opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers.

Customer Care Fitter in Stockton-on-Tees
CRP Group
Location: Stockton-on-Tees

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