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- Tasks: Support customers by providing accurate parts solutions and managing orders.
- Company: Join a leading EV manufacturer focused on innovative aftermarket solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of the electric transport revolution and contribute to a sustainable future.
- Qualifications: Strong customer service skills and a good understanding of automotive components required.
- Other info: Collaborate in a team that values innovation and continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Part Sales Advisor CRP Group has partnered with an industry-leading EV manufacturer to help recruit x2 new Parts Sales Advisors, based in South Yorkshire. The position has arisen following an internal restructure, as the company focuses on developing a best-in-class aftermarket parts and service solution. Youll play a key role in supporting this growth by delivering professional, accurate, and customer-focused parts solutions that maximise vehicle performance and customer satisfaction. Key Responsibilities: Communicate effectively with customers across appropriate channels Identify and supply correct parts by checking against customer BOMs and technical documentation Ensure a \”right first time\” approach to all customer requests and orders Provide accurate information on parts availability, pricing, delivery timelines, and order updates Handle customer enquiries professionally and efficiently Record customer orders accurately in internal systems Maintain and update the CRM system, capturing relevant customer and market information Support parts sales growth through targeted marketing initiatives and upselling opportunities Manage discounting within authorised limits to ensure profitability Recommend product improvements and provide feedback based on customer interaction Maintain a clean, safe, and professional working environment, following health and safety procedures Support the launch of new products and participate in continuous improvement initiatives Actively engage in team meetings and contribute to process and service enhancements Provide high-quality service that builds strong customer relationships and loyalty What Were Looking For: Strong customer service and communication skills Good technical understanding of automotive or EV components High attention to detail with a focus on order accuracy Experience using CRM or ERP systems Self-driven, problem-solving mindset with a collaborative attitude Why apply? Be part of a forward-thinking company thats shaping the future of electric transport. As they build a market-leading aftermarket support function, you\’ll contribute directly to the success and be part of a dynamic, growing team in a company that values innovation, accountability, and continuous TPBN1_UKTJ
Parts Sales Advisor employer: CRP Group Global Ltd
Contact Detail:
CRP Group Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in electric vehicle technology and aftermarket parts. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Practice your communication skills by engaging in conversations about automotive components with friends or family. Being able to explain technical details clearly will be crucial when dealing with customers.
✨Tip Number 3
Network with professionals in the EV and automotive sectors through platforms like LinkedIn. Building connections can provide valuable insights and potentially lead to referrals for the Parts Sales Advisor role.
✨Tip Number 4
Prepare for potential interview questions by thinking of examples from your past experiences that showcase your customer service skills and attention to detail. Highlighting these traits will align well with the job requirements.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and technical understanding of automotive or EV components. Use specific examples that demonstrate your ability to deliver accurate parts solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the electric vehicle industry and your commitment to providing excellent customer service. Mention how your skills align with the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and attention to detail. Provide examples of how you've successfully managed customer enquiries and orders in previous roles.
Show Enthusiasm for Continuous Improvement: Express your willingness to engage in team meetings and contribute to process enhancements. Mention any past experiences where you have supported product launches or participated in initiatives aimed at improving service quality.
How to prepare for a job interview at CRP Group Global Ltd
✨Know Your Parts
Familiarise yourself with automotive and EV components before the interview. Understanding the technical aspects of the parts you'll be dealing with will help you answer questions confidently and demonstrate your expertise.
✨Customer Service Focus
Prepare to discuss your previous customer service experiences. Highlight specific examples where you effectively communicated with customers or resolved issues, as this role heavily relies on strong communication skills.
✨Demonstrate Attention to Detail
Be ready to explain how you ensure accuracy in your work. Discuss any systems or processes you use to double-check orders and maintain high standards, as attention to detail is crucial for this position.
✨Show Enthusiasm for Innovation
Express your interest in the electric vehicle industry and the company's mission. Share any relevant knowledge about current trends or innovations in the market, which will show your passion for the role and the company.
