At a Glance
- Tasks: Monitor CCTV screens to prevent crime and support police and council staff.
- Company: Join a dedicated team in Croydon focused on community safety.
- Benefits: Enjoy a competitive salary, fantastic benefits, and a permanent contract.
- Other info: Work in a dynamic 24/7 environment with opportunities for growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication and customer service skills are essential.
The predicted salary is between 35520 - 36585 £ per year.
Salary range: Grade 6 £35,520 - £36,585 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
You will work as part of a 24/7 shift rota in the CCTV Control Room. This includes:
- Monitoring screens for the prevention and detection of crime;
- Supporting the police via police radio communication;
- Supporting Council staff and businesses through radio systems and responding to out-of-hours emergency calls on behalf of the Council.
You will provide proactive on-street surveillance using control room technology to prevent crime, disorder, and anti-social behaviour in the Borough. This involves communicating tasking requests to frontline officers and out of hours services, and recording all calls and taskings on CRM.
You will assist in reviewing CCTV digital material, issuing copies and statements for court, and acting as a Disclosure Officer.
Good communication and customer service skills are essential for handling difficult calls and managing sensitive situations.
Shift rota: The team works on a rolling pattern covering 365 days, including early, late, and night shifts, as well as weekends and bank holidays.
Previous Applicants Need Not Apply.
CCTV intelligence officer in Thornton Heath employer: Croydon
As a CCTV Intelligence Officer in Croydon, you will join a dedicated team committed to enhancing community safety through proactive surveillance and support for local law enforcement. Our organisation offers a supportive work culture with comprehensive benefits, including a competitive salary and opportunities for professional development within a dynamic 24/7 environment. We value our employees' contributions and provide a platform for growth, ensuring that your role is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV intelligence officer in Thornton Heath
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV intelligence officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Croydon. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time CCTV intelligence officer candidates.
✨Directly Apply to Croydon
Don’t forget to apply for the CCTV intelligence officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Croydon.
We think you need these skills to ace CCTV intelligence officer in Thornton Heath
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Croydon. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Croydon.
How to prepare for a job interview at Croydon
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Croydon.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Croydon.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Croydon.
