At a Glance
- Tasks: Assist in Cancer Services, manage queries, and support patient care.
- Company: Croydon Health Services NHS Trust, dedicated to patient-focused care.
- Benefits: Join a supportive team with opportunities for personal growth and development.
- Other info: Flexible work approach and excellent teamwork are essential.
- Why this job: Make a real difference in patients' lives while working in a dynamic environment.
- Qualifications: Strong organisational skills and a passion for patient care.
The predicted salary is between 23970 - 25674 £ per year.
An exciting opportunity has arisen in the Cancer Services Team within the Integrated Surgery and Clinical Support Directorate at Croydon University Hospital for an enthusiastic, patient focused and well organised individual to take up the position of Multidisciplinary Team (MDT) Assistant for Cancer Services.
Responsibilities:
- Deal with telephone queries and liaise with colleagues on a day-to-day basis.
- Maintain good working relationships with a variety of clinical and non-clinical staff.
- Understand and contribute towards a high standard of patient care, acting as an effective member of a friendly multidisciplinary team.
- Use your own initiative and adopt a flexible approach to work.
- Ensure appointments for Cancer Services are arranged within USC (Urgent Suspected Cancer) waiting time targets.
- Escalate capacity issues that compromise the department’s ability to meet the USC waiting time targets when appropriate.
- Demonstrate excellent customer service skills to patients, GPs and other stakeholders via telephone, email and face-to-face interaction.
- Ensure vetting processes are undertaken within agreed KPIs and, when these KPIs are not being met, escalated to the relevant manager.
- Attend weekly PTL meetings to provide feedback on booking performance and capacity issues.
- Support the effective tracking of Patient Tracker Lists.
- Contribute to the effective running of the Booking Office.
This advert closes on Wednesday 10 Jun 2026.
MDTA | Croydon Health Services NHS Trust employer: Croydon Health Services
Croydon Health Services NHS Trust is an exceptional employer that prioritises patient care and employee well-being. With a supportive work culture, opportunities for professional development, and a commitment to maintaining high standards in healthcare, employees can thrive in their roles while making a meaningful impact in the community. Located in Croydon, the Trust offers a collaborative environment where staff are encouraged to use their initiative and contribute to a friendly multidisciplinary team dedicated to improving cancer services.
StudySmarter Expert Advice🤫
We think this is how you could land MDTA | Croydon Health Services NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current employees at Croydon Health Services NHS Trust on LinkedIn or through mutual connections. A friendly chat can give us insights into the team culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for MDT Assistant roles. We should also think about how our past experiences align with the responsibilities listed in the job description. Practice makes perfect!
✨Tip Number 3
Show off your customer service skills! During interviews, we can share specific examples of how we've handled challenging situations with patients or colleagues. This will demonstrate our ability to maintain those high standards of patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily. Let’s get that application in!
We think you need these skills to ace MDTA | Croydon Health Services NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the MDT Assistant role. Highlight your experience in patient care and teamwork, as these are key for us at Croydon Health Services.
Showcase Your Communication Skills:Since you'll be dealing with queries from patients and colleagues, it's essential to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Organisational Skills:Being well-organised is crucial for this role. Share examples of how you've managed appointments or tasks effectively in the past, showing us that you can handle the demands of the position.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently, making it easier for us to review your credentials.
How to prepare for a job interview at Croydon Health Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the MDT Assistant role. Familiarise yourself with the Cancer Services Team and how they operate within Croydon Health Services NHS Trust. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
Since the role involves dealing with telephone queries and liaising with various staff members, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you effectively communicated with patients or colleagues, especially in challenging situations.
✨Highlight Your Organisational Skills
As an MDT Assistant, being well-organised is crucial. Bring up specific instances where you successfully managed multiple tasks or appointments, particularly in a healthcare setting. This will illustrate your ability to maintain high standards of patient care while juggling various responsibilities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
