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- Tasks: Deliver and maintain secure, high-performing digital infrastructure across healthcare sites.
- Company: Join Croydon Health Services NHS Trust, a leader in community healthcare.
- Benefits: Flexible working arrangements, career development, and a chance to make a real impact.
- Why this job: Be part of a team transforming local healthcare and enhancing patient services.
- Qualifications: Experience in infrastructure management and strong problem-solving skills required.
- Other info: Dynamic environment with opportunities for training and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
The Senior Infrastructure Engineer at Croydon Health Services NHS Trust is responsible for delivering and maintaining secure, high-performing digital infrastructure across acute and community sites.
Key Responsibilities:
- Managed servers and storage, ensuring compliance with NHS security standards and DSPT Toolkit requirements.
- Resolved complex technical issues within agreed SLAs, minimising downtime through proactive monitoring and alerting systems.
- Led and supported technical projects, contributing specialist expertise in server, networking, telecoms, or architecture domains.
- Supervised and developed infrastructure engineers, ensuring effective team coverage and operational continuity.
- Collaborated with internal and external stakeholders, including Croydon Council, NHS Trusts, and Clinical Commissioning Groups.
- Participated in on-call rota to provide critical out-of-hours support for infrastructure incidents and service continuity.
Management Responsibilities:
- Lead delivery of infrastructure objectives and acted as lead specialist for servers and storage.
- Supported development and implementation of BCP and Digital Infrastructure strategies.
- Manage day-to-day infrastructure tools and systems.
- Liaise with internal/external stakeholders.
- Oversee risk identification and mitigation, and alert senior management.
- Direct recovery efforts during major infrastructure incidents and lead service improvement programmes.
- Train technical staff, conduct performance reviews, and develop training programmes.
- Contribute to strategic planning for servers and storage within the infrastructure team.
Operational Responsibilities:
- Delivered infrastructure services in line with SLAs, ensuring maximum system availability and resilience.
- Managed configuration, patching, upgrades, and troubleshooting of server hardware/software.
- Implemented data backup strategies and ensured recovery of systems and data.
- Monitored system performance and capacity, reporting findings and leading proactive improvements.
- Ensured compliance with security standards and responded to NHS CareCERT.
- Oversee change management process.
Additional Responsibilities:
- Managed financial and physical resources of infrastructure assets.
- Conducted RCA and developed solutions for complex technical issues.
- Lead infrastructure-related projects.
- Communicate complex technical information to non-technical stakeholders.
- Researched emerging technologies to enhance operational efficiency.
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people. Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough. Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff. If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Senior Infrastructure Engineer | Croydon Health Services NHS Trust in London employer: Croydon Health Services
Contact Detail:
Croydon Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer | Croydon Health Services NHS Trust in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Croydon Health Services NHS Trust on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. We know the role requires expertise in servers and storage, so be ready to discuss your experience and how you’ve tackled complex issues in the past.
✨Tip Number 3
Showcase your leadership skills! If you've supervised or trained others, share those experiences during interviews. Croydon Health Services values team development, so let’s highlight how you can contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Infrastructure Engineer | Croydon Health Services NHS Trust in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Infrastructure Engineer role. Highlight your experience with servers, storage, and compliance with NHS security standards. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Croydon Health Services NHS Trust and how you can contribute to our mission. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've resolved complex technical issues in the past. We love seeing candidates who can think on their feet and minimise downtime!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Croydon Health Services
✨Know Your Infrastructure Inside Out
Make sure you’re well-versed in the specifics of digital infrastructure, especially in relation to NHS security standards and the DSPT Toolkit. Brush up on your knowledge of server management, storage solutions, and compliance requirements, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss complex technical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you minimised downtime and improved system performance through proactive monitoring.
✨Demonstrate Leadership and Teamwork
As a Senior Infrastructure Engineer, you’ll need to lead and support a team. Share examples of how you’ve supervised and developed engineers, ensuring effective coverage and operational continuity. Emphasise your experience in training staff and conducting performance reviews.
✨Communicate Clearly with Stakeholders
You’ll be liaising with various stakeholders, so practice explaining complex technical concepts in simple terms. Prepare to discuss how you’ve successfully communicated with non-technical audiences in the past, ensuring everyone is on the same page during projects.
