Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and manage various applications, ensuring smooth operations and problem-solving.
- Company: Join Croydon Health Services NHS Trust, a leader in community healthcare.
- Benefits: Flexible working arrangements, career development, and a chance to make a real impact.
- Why this job: Be part of a team transforming local healthcare and enhancing patient care.
- Qualifications: Previous IT experience and understanding of ITIL Service Management required.
- Other info: Dynamic environment with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
An exciting new opportunity to join the Applications Support Team in Digital Services as a Junior Applications Specialist. You will be responsible for day-to-day support of a variety of the Trust's systems as well as administration, configuration and testing of new work streams and change requests. It is a junior role supporting our B7 Applications Specialist and B7 Testing Manager. Previous IT experience essential with good understanding of ITIL Service Management.
Proposed Interview Date: 23rd February
Responsibilities:
- Manage incidents and change requests on the Trust's incident management system (Freshservice) for all applications we support and provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
- Understand the systems, offer potential solutions to problems and support a team of skilled application specialists, ensuring that all requests, customer issues and technical problems are managed within agreed SLAs.
- Undertake advanced maintenance, administration and configuration of the Trust's clinical systems and e-RS.
- Support the expansion and upgrading of the applications as well as supporting new systems in both Project stage and BAU.
- Problem and Change Management.
- Advanced system administration.
- UAT and regression Testing.
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Please see the attached supporting document which contains more information about the role in job description and person specification.
Junior Applications Specialist | Croydon Health Services NHS Trust in London employer: Croydon Health Services
Contact Detail:
Croydon Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Applications Specialist | Croydon Health Services NHS Trust in London
✨Tip Number 1
Get to know the company! Research Croydon Health Services NHS Trust and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to IT support and applications management. Think about how your previous experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Croydon Health Services NHS Trust.
We think you need these skills to ace Junior Applications Specialist | Croydon Health Services NHS Trust in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Applications Specialist role. Highlight any relevant IT experience and skills that match the job description, especially around ITIL Service Management and system administration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit for the Applications Support Team. Keep it concise but impactful!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully managed incidents or change requests in previous roles. This will show us that you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people and stands out in the crowd!
How to prepare for a job interview at Croydon Health Services
✨Know Your Systems
Familiarise yourself with the specific applications and systems used by Croydon Health Services. Understanding how they operate and common issues can help you demonstrate your problem-solving skills during the interview.
✨Brush Up on ITIL Principles
Since a good understanding of ITIL Service Management is essential, make sure you can discuss its principles confidently. Be prepared to explain how you would apply these principles in managing incidents and change requests.
✨Showcase Your Team Spirit
This role supports a team of skilled application specialists, so highlight your ability to work collaboratively. Share examples of how you've successfully contributed to a team in previous roles or projects.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as managing a critical incident or implementing a change request. Think through potential scenarios and how you would approach them, using the STAR method (Situation, Task, Action, Result) to structure your answers.
