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- Tasks: Ensure our digital infrastructure runs smoothly and securely across various healthcare sites.
- Company: Join Croydon Health Services NHS Trust, a leader in community healthcare.
- Benefits: Flexible working hours, career development, and a chance to make a real impact.
- Why this job: Be part of a team that innovates and transforms local healthcare services.
- Qualifications: Experience in infrastructure management and a passion for technology.
- Other info: Great opportunities for training and mentorship in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The Infrastructure Engineer is a key member of the Digital Services Infrastructure Team at Croydon Health Services NHS Trust. The role ensures the Trust’s digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems.
Core Responsibilities
- Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly.
- System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony, and related hardware/software.
- Compliance & Security: Ensure infrastructure meets NHS security standards, DSPT Toolkit requirements, and Cyber Security guidelines.
- Project Support: Contribute to technical projects and assist with upgrades, patching, and improvements.
- Monitoring & Risk Reduction: Use proactive alerting tools to minimize downtime and maintain performance standards.
- Technical Expertise: Possess specialist knowledge in Server/Storage and generalist knowledge across other infrastructure domains (Telecoms, Networking, or Architecture).
Additional Duties
- Flexible working hours (8 am–6 pm coverage) and participation in on-call rota.
- Manage team cover and collaborate with internal/external stakeholders.
- Perform any other duties as reasonably required by the line manager.
Operational Responsibilities
- Deliver infrastructure services in line with SLAs.
- Manage and maintain infrastructure systems for maximum availability, including redundancy and documentation.
- Ensure systems, procedures, and documentation are accurate and regularly updated.
- Configure, upgrade, patch, and troubleshoot servers, storage and security systems.
- Monitor system performance, capacity, and connectivity, report findings to senior management.
- Implement and maintain data backup strategies.
- Enforce security compliance and respond to NHS Digital CareCERT.
- Test changes before live deployment and follow Change Board process.
- Identify and manage risks; maintain asset registers and capacity management processes.
- Provide training and mentorship across teams.
- Explore emerging technologies to enhance patient care.
- Liaise with 3rd party suppliers and external stakeholders.
Financial & Physical Resources
- Ensure safe use and maintenance of infrastructure assets.
Analysis & Problem Solving
- Perform diagnostics and root cause analysis using specialized tools.
- Resolve issues efficiently and escalate when necessary.
Project Management
- Support projects with technical expertise, risk management, and change control.
Communication
- Explain complex technical concepts to non-technical staff.
- Document and improve processes.
Information Resources
- Assist in planning and implementing new infrastructure systems.
Research & Development
- Promote innovation and horizon scanning for future technologies.
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people. Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough. Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff. If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you. At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Infrastructure Engineer | Croydon Health Services NHS Trust in London employer: Croydon Health Services
Contact Detail:
Croydon Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer | Croydon Health Services NHS Trust in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Croydon Health Services NHS Trust on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about server management, network troubleshooting, and compliance with NHS security standards.
✨Tip Number 3
Show your passion for healthcare technology! Be ready to discuss how emerging technologies can enhance patient care and how you can contribute to innovative projects at the Trust.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Croydon Health Services.
We think you need these skills to ace Infrastructure Engineer | Croydon Health Services NHS Trust in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with servers, networks, and compliance with NHS security standards. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Croydon Health Services and how you can contribute to our digital infrastructure team. Keep it engaging and relevant!
Showcase Your Technical Expertise: Don’t forget to showcase your technical skills in your application. Mention any specific tools or technologies you've worked with that relate to the role, like monitoring systems or troubleshooting methods. We love seeing your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Croydon Health Services
✨Know Your Infrastructure
Make sure you brush up on your knowledge of servers, networks, and telephony systems. Be ready to discuss how you've deployed, maintained, or troubleshot these in past roles. This will show that you understand the core responsibilities of the Infrastructure Engineer position.
✨Understand NHS Standards
Familiarise yourself with NHS security standards and the DSPT Toolkit requirements. Being able to speak about compliance and security measures will demonstrate your commitment to maintaining a secure digital infrastructure, which is crucial for the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've performed diagnostics and root cause analysis in previous jobs. Highlight specific incidents where you resolved issues efficiently, as this aligns perfectly with the expectations of managing and maintaining infrastructure systems.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You may need to communicate with non-technical staff, so being able to break down jargon will be a valuable skill. Think of examples where you've successfully done this in the past.
